Freelance Creative Project Manager, Beauty

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

As Creative Project Manager, Beauty, you’ll be the engine that keeps work moving—owning intake, timelines, resourcing coordination, and day-to-day delivery for the client's creative work. Reporting to the Director, Creative Project Management, you’ll partner with creatives, production, marketing, social, and e-commerce teams to ensure briefs are clear, schedules are realistic, and deliverables land on time and on brand. This role is perfect for someone who loves operational excellence, thrives in a fast-paced, digital- and social-first environment, and takes pride in making high-volume work feel organized, calm, and predictable.

WHAT YOU WILL BRING TO THE ORGANIZATION

Intake, Briefing & Prioritization

• Own creative intake for the client—gathering requirements, clarifying objectives, and ensuring briefs include channel, specs, and deliverable needs
• Partner with stakeholders to prioritize work against timelines and business goals; facilitate escalation conversations when demand exceeds capacity
• Translate requests into actionable project plans (scope, milestones, owners, dependencies), ensuring alignment before work begins
• Maintain visibility into the work funnel and proactively flag gaps (missing assets, unclear feedback paths, shifting priorities)

Planning, Scheduling & Delivery Management

• Build and manage project timelines from kickoff through final delivery for social/digital, paid media, e-commerce/PDP, retail, and campaign toolkits
• Drive day-to-day execution: schedule meetings, run status updates, track action items, and ensure the right people are aligned at the right time
• Manage scope, feedback, and approvals; maintain version control and ensure notes are consolidated, clear, and actionable for creative teams
• Anticipate risks and dependencies (e.g., product readiness, photography, claims/legal review, retailer specs) and propose mitigation plans early

Resourcing, Traffic & Workflow Operations

• Coordinate resourcing with the Creative Director and team leads—balancing workloads across designers, copy, art direction, production, and external partners as needed
• Own traffic management: assign work, track capacity, and adjust plans to hit deadlines for the client
• Coordinate with production and vendor partners (freelancers, studios, retouching, post, localization) on schedules, deliverables, and handoffs
• Ensure deliverables are packaged and delivered correctly (specs, naming, exports, final file locations), supporting a smooth handoff to marketing/e-commerce teams

Process, Quality & Best Practices

• Establish and reinforce clear workflows for briefing, reviews, approvals, and delivery—making it easy for stakeholders to engage and for creatives to execute
• Maintain documentation and templates (briefs, timelines, status trackers, QA checklists) that reduce rework and increase consistency
• Support quality by ensuring the right reviews happen at the right time (brand, claims/legal when applicable, retailer/spec checks) before final release
• Track progress and share clear status reporting; surface themes and opportunities to improve cycle time, predictability, and stakeholder experience

Client & Cross-Functional Collaboration

• Serve as the primary day-to-day project management partner for the client's creative work—supporting client stakeholders
• Partner with marketing, social, e-commerce, product, legal, and sales teams to align expectations, clarify deliverables, and keep work moving through approvals
• Facilitate clear communication and decision-making—ensuring feedback is consolidated, timelines are understood, and teams stay aligned through change

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 4 years of project management experience in a creative, marketing, or in-house studio environment (beauty, grooming, or consumer brands a plus)
• Proven ability to manage multiple workstreams end-to-end: intake, scoping, timelines, resourcing coordination, feedback, approvals, and delivery
• Strong working knowledge of digital and social-first creative production, including versioning and high-volume content workflows
• Familiarity with e-commerce and retailer deliverables (PDP modules, specs, asset handoffs), and comfort coordinating cross-functional inputs
• Exceptional organization and communication skills: able to run meetings, drive clarity, and keep stakeholders aligned under tight deadlines
• Comfort with project management tools (e.g., Asana, Workfront, Jira, Monday.com, Smartsheet) and collaborative review/approval workflows
• Proactive, solutions-oriented mindset with strong attention to detail, follow-through, and a calm approach to ambiguity and change

And we’d love you to…Have experience supporting creative teams in a beauty/grooming (or similar consumer) environment—understanding the pace, seasonality, and high-volume asset needs across brands

• Be comfortable coordinating digital/social-first and e-commerce workstreams (paid social toolkits, creator content, PDP updates, retailer requests), keeping timelines tight and stakeholders aligned

Any of the following would be a plus (Creative Project Management)

• Experience in an in-house studio or agency traffic role supporting multi-brand portfolios; familiarity with creative ops best practices (SLA setting, capacity planning, intake governance)
• Hands-on experience with DAM/asset management and retailer/e-commerce ecosystems (including Amazon), plus comfort coordinating print/retail production timelines when needed

Starting hourly between $95-$135

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.