What are the responsibilities and job description for the Medical Assistant - Interventional Psychiatry (Part-Time) position at TMS of Austin?
Medical Assistant - Interventional Psychiatry (Part-Time)
TMS of Austin is seeking a dependable, organized, and patient-focused Medical Assistant to join our outpatient psychiatry and interventional psychiatry team in Austin, Texas.
This position combines traditional medical assistant responsibilities with specialized support for patients receiving treatments such as Transcranial Magnetic Stimulation (TMS) and SPRAVATO® (esketamine).
The ideal candidate is comfortable working in a fast-paced clinical environment, communicates well with patients and providers, follows protocols carefully, and understands the importance of accurate documentation and attention to detail.
Previous experience in psychiatry, behavioral health, TMS, or SPRAVATO is helpful but not required. Training will be provided to the appropriate candidate.
Primary ResponsibilitiesPatient Care and Clinical Support
- Greet, room, and prepare patients for appointments and procedures
- Verify patient identity, medications, allergies, and relevant treatment information
- Obtain and accurately document vital signs
- Assist providers with clinical workflow and patient preparation
- Communicate patient concerns, symptoms, abnormal findings, or changes in condition promptly to the appropriate licensed provider
- Maintain a professional, calm, and supportive environment for patients receiving psychiatric treatment
- Follow infection-control, safety, privacy, and clinic policies
SPRAVATO Treatment Support
- Prepare treatment rooms and necessary supplies
- Assist with patient intake and pre-treatment workflow
- Obtain and document required vital signs and treatment information
- Record medication lot numbers and treatment-related timestamps
- Assist with documentation of medication administration events under appropriate clinical supervision
- Track required observation and reassessment intervals
- Monitor patients according to established clinic protocols and immediately escalate symptoms, abnormal vital signs, excessive sedation, significant dissociation, nausea, vomiting, behavioral changes, or other concerns to the licensed provider
- Confirm required transportation arrangements according to clinic procedures
- Maintain accurate SPRAVATO treatment logs and required documentation
- Assist with REMS-related administrative and documentation requirements
- Help maintain medication storage, inventory, receipt, accountability, and documentation according to clinic policies and applicable requirements
- Assist with pharmacy and medication coordination as directed
Clinical assessment, diagnosis, medication selection, dosing decisions, interpretation of abnormal findings, suicide-risk assessment, treatment clearance, and discharge decisions remain the responsibility of the appropriately licensed provider.
TMS Support
- Assist with daily TMS patient workflow
- Prepare patients and treatment areas for TMS sessions
- Confirm treatment information and required documentation before treatment
- Assist trained TMS staff and providers with treatment coordination
- Record treatment-related information accurately in the appropriate system
- Monitor patients for reported discomfort, adverse effects, or changes in condition and promptly escalate concerns
- Help maintain treatment schedules and communicate attendance issues to the appropriate team members
- Support completion of symptom-rating scales and other required treatment documentation
- Maintain treatment rooms and equipment areas in an organized and professional condition
Administrative Responsibilities
- Answer and route patient telephone calls and messages appropriately
- Assist with appointment scheduling and treatment coordination
- Help obtain medical records, laboratory information, medication lists, and other required documentation
- Assist with insurance verification, prior authorization documentation, and treatment-related paperwork when assigned
- Coordinate with specialty pharmacies and other outside organizations when appropriate
- Scan, upload, organize, and maintain clinical documents
- Maintain accurate patient records and complete assigned documentation promptly
- Assist with treatment tracking, inventory logs, and quality-control processes
- Protect confidential patient and practice information at all times
- Perform additional clinical or administrative duties within the Medical Assistant's training and permitted scope
QualificationsRequired
- Medical Assistant training, certification, or relevant clinical experience appropriate for the position
- Strong attention to detail
- Excellent organizational and time-management skills
- Ability to follow detailed clinical protocols consistently
- Strong verbal and written communication skills
- Comfortable working directly with patients experiencing depression, anxiety, OCD, and other psychiatric conditions
- Ability to remain calm and professional when patients are distressed or experiencing treatment-related symptoms
- Ability to recognize when an issue requires immediate escalation to a nurse, advanced practice provider, or physician
- Basic computer proficiency and ability to learn electronic health record and treatment-management systems
- Reliable attendance and punctuality
- Commitment to patient privacy and HIPAA requirements
- Ability to work collaboratively with physicians, advanced practice providers, TMS staff, administrative personnel, pharmacies, and outside organizations
Preferred
- Certified Medical Assistant (CMA, RMA, CCMA, or equivalent)
- Previous experience in psychiatry, behavioral health, neurology, or an outpatient specialty clinic
- Experience with specialty pharmacy coordination or prior authorizations
- Experience with electronic health records
- Experience working in a procedure-based or high-volume outpatient practice
What We Are Looking For
The strongest candidate will be someone who:
- Notices details and follows through
- Is dependable and consistently arrives prepared for work
- Can manage several patients and competing responsibilities without losing track of required tasks
- Documents accurately and in real time
- Does not make independent clinical decisions outside their scope
- Understands when to escalate a concern rather than attempting to manage it independently
- Communicates clearly with both patients and coworkers
- Treats patients with dignity, patience, and professionalism
- Takes ownership of assigned responsibilities
- Is comfortable learning new treatments, technology, and clinical workflows
- Works well in a team-oriented environment where safety and patient experience are priorities
Position Details
Location: Austin, Texas
Employment Type: Part-time, with an opportunity for full-time
Schedule: Mondays and Wednesdays from 9:00 am - 6 pm. Tuesdays, Thursdays and Fridays 9:00 am - 2 pm.
Compensation: $16-$20 per hour
Benefits: PTO per company policy
About TMS of Austin
TMS of Austin is an outpatient psychiatric practice providing comprehensive mental health care with an emphasis on interventional psychiatry.
Our services include psychiatric evaluation and medication management, Transcranial Magnetic Stimulation, Deep TMS, SPRAVATO treatment, psychotherapy, and other evidence-based treatment options.
Our goal is to provide patients with a high-quality clinical experience while maintaining strong standards for safety, documentation, professionalism, and individualized care.
Candidates interested in developing specialized experience in interventional psychiatry are encouraged to apply.
Pay: $16.00 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $16 - $20