SAP Infrastructure Management Operations Engineer Lead

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us. This position is based in Plano, TX with a hybrid mix of some in-office time and some remote work To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time. Who we’re looking for Toyota’s One Tech Department seeks a passionate and highly motivated SAP Infrastructure Management Operations Engineer Lead. The primary responsibility of this role is to lead, manage, support, and kaizen an SAP ERP Platform by defining KPIs, SLAs, support runbooks, conducting root cause investigations, and establishing plans for countermeasure execution. Reporting to the Senior Manager, the person in this role will support the Business Technology Platform department's objective to improve the user experience, strive for 100% business continuity, and empower people and organizations to collaborate more efficiently. What you’ll be doing The ideal candidate will work as a Management Operations Engineer on the SAP Platform to sustain the platform, improve operational efficiency, remediate platform issues, commit code transports, execute platform upgrades, identify automation and kaizen opportunities, facilitate requirements conversations with business stakeholders, and collaborate with other OneTech teams to ensure high quality, standardized solutions. Hands-on SAP Platform management, maintenance, support, and triaging. Analyze the impact, document root cause of the problem, and recommend an appropriate and effective solution. Work with the SAP Support team on Service Requests for Functionality issues Collaborate closely with key stakeholders to understand current conditions, and identify, and prioritize business requirements and improvement opportunities. Identify areas where automation can assist with maintenance tasks or system stability. Coach/train other team members to develop stronger technical skills across multiple areas with a primary focus on optimizing the SAP infrastructure. What you bring 8-10 years of SAP platform management experience 4 years of AWS Cloud infrastructure management Experience leading a team of full-time employees and contractors SAP Platform security configurations SAP Database management and maintenance. Experience and knowledge in integration of SAP with non-SAP systems, including internally developed and off-the-shelf software. SAP BTP Cloud management and integration experience. Experience in critical platform support, incident management & resolution, and root cause investigation. Experience in supporting and implementing Distributed and Clustered SAP deployments. Added bonus if you have Bachelor’s degree, Master’s preferred in Computer Science and/or Business Administration or Equivalent Ability to work with large, distributed teams onshore and offshore with diverse competencies, skills, and abilities Ability to work in a fast-paced/high-pressure culture Experience in Scrum and Agile methodologies Experience in SAP Technical Capacity and Lead Roles Strong business critical platform management Self-motivated individuals preferred SAP Certified Technology Associate What we’ll bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career, as well as tuition reimbursement Team Member Vehicle Purchase Discount Toyota Team Member Lease Vehicle Program (if applicable) Comprehensive health care and wellness plans for your entire family Flextime work options based on business needs Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute Paid holidays and paid time off Referral services related to prenatal services, adoption, childcare, schools, and more Tax-advantaged accounts (Health Savings Account, Health Care FSA, Dependent Care FSA) Relocation assistance (if applicable) Belonging at Toyota Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com. At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place. Career Possibilities: Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.