Custodial Worker

Company: TMMG Building Services
Location: Streetcars, Transit Stations, Platforms, and Maintenance Facility
Reports To: Working Lead and TMMG Account Management

Position Summary

The Transit Custodial Worker is responsible for maintaining clean, sanitary, safe, and customer-ready conditions throughout the transportation system. Assigned areas may include streetcar interiors and exteriors, stations, platforms, passenger waiting areas, track areas, and the maintenance facility. The employee will perform scheduled cleaning and respond to spills, bodily fluids, broken glass, graffiti, weather debris, customer incidents, special events, and emergency cleaning requests.

This position is part of a dedicated team consisting of one working lead and six custodial workers providing seven-day coverage.

Essential Job Duties

• Clean and disinfect streetcar interiors, including floors, seats, windows, doors, handrails, operator areas, and high-touch surfaces.
• Complete exterior cleaning of streetcars using approved procedures and equipment.
• Remove trash, litter, stains, spills, gum, graffiti, and other debris from streetcars.
• Clean transit stations, platforms, passenger waiting areas, shelters, signs, benches, trash receptacles, and surrounding areas.
• Sweep, mop, scrub, vacuum, dust, wash, and disinfect assigned surfaces.
• Clean restrooms, offices, breakrooms, common areas, and operational spaces within the maintenance facility.
• Complete daily, weekly, monthly, and scheduled deep-cleaning assignments.
• Complete streetcar cleanliness checks when assigned.
• Respond promptly to spills, bodily fluids, broken glass, weather-related debris, customer incidents, and emergency cleaning needs.
• Follow established bloodborne-pathogen procedures when cleaning blood or other potentially infectious materials.
• Use appropriate personal protective equipment when handling chemicals, bodily fluids, broken glass, or other hazards.
• Assist with snow and ice removal from assigned stations, platforms, entrances, and pedestrian areas.
• Support cleaning needs related to special events, increased ridership, or unexpected service conditions.
• Restock custodial supplies and notify the working lead when materials or equipment are needed.
• Operate custodial equipment safely and complete routine equipment inspections.
• Complete service logs, work orders, inspection records, incident reports, and electronic reports accurately.
• Report unsafe conditions, damaged property, graffiti, maintenance concerns, and security issues immediately.
• Complete assigned work before streetcars and stations return to passenger service.
• Participate in quality assurance inspections and complete corrective actions when directed.
• Maintain professional conduct when interacting with transit employees, passengers, contractors, and members of the public.
• Perform other related custodial duties assigned by the working lead or transit management.

Schedule and Availability

• Must be available to work assigned shifts seven days per week, including weekends, holidays, early mornings, evenings, and overnight hours.
• Assignments may include morning service preparation, daytime rapid response, evening streetcar cleaning, overnight detailed cleaning, and winter deep cleaning.
• Schedules may change based on service demands, special events, emergencies, weather, or staffing needs.
• Must report to work reliably and remain available for urgent cleaning assignments during the scheduled shift.

Minimum Qualifications

• Previous custodial, janitorial, transportation, healthcare, industrial, or commercial cleaning experience is preferred.
• Ability to follow written and verbal directions.
• Ability to read product labels, chemical instructions, safety information, and work assignments.
• Ability to complete cleaning logs, inspection forms, and electronic reports.
• Ability to work independently and as part of a team.
• Ability to respond calmly and appropriately to spills, emergencies, and changing work priorities.
• Must demonstrate dependable attendance, professional behavior, and attention to detail.
• Must successfully complete required background checks, screenings, and employment requirements.

Required Training

• Streetcar track-access and roadway-worker protection training.
• Bloodborne-pathogen and bodily-fluid cleanup training.
• Hazard Communication, chemical safety, and Safety Data Sheet training.
• Personal protective equipment training.
• Equipment operation and workplace safety training.
• Emergency response, incident reporting, and site-specific transit procedures.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, kneel, reach, climb, push, pull, and perform repetitive cleaning movements.
• Ability to lift and carry custodial supplies, equipment, trash, and materials weighing up to 50 pounds.
• Ability to work indoors and outdoors in changing weather conditions.
• Ability to work around streetcars, stations, platforms, tracks, moving vehicles, cleaning chemicals, and members of the public.
• Ability to wear required personal protective equipment.

Performance Expectations

The Transit Custodial Worker is expected to complete assignments safely, thoroughly, and within established timeframes. Performance will be evaluated through attendance, work-order completion, scheduled-cleaning compliance, inspection scores, response times, incident resolution, safety reporting, service logs, and the overall cleanliness of streetcars, stations, platforms, and facilities.

Growing Building Maintenance Company serving SE Michigan.