What are the responsibilities and job description for the Dedicated Final Mile Fleet Manager position at TMC Transportation?
TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
TMC Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401(k) Plan
- Employee Ownership - ESOP!
- Generous Vacation Package
TMC Transportation has an immediate full-time opening for a Dedicated Final Mile Fleet Manager working out of our office in Des Moines, IA.
Shift: Monday-Friday, 6am - 2:30pm, 4pm-5pm evening routing done from home.
PRIMARY FUNCTION:
The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.
DUTIES AND RESPONSIBILITIES:
- Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
- Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
- Arrange for additional labor for any deliveries that require it.
- Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
- Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
- Notify Customer of issues/changes that might impact customer expectations or affect load assignments
- Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
- Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
- Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
- Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
- Responsible for maintaining and submitting driver payroll records weekly.
- Ensure the awareness of and enforce company policies
- Maintain records pertaining to driver performance and productivity
- Track equipment maintenance requirements and schedule equipment to have work done accordingly
- Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the Moffett forklifts.
- Other duties may be assigned
MINIMUM QUALIFICATIONS/EXPERIENCE:
- Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
- Fluent in computer applications and keyboard proficiency
- Ability to function in a fast-paced work environment and tolerate stress
- Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
- Excellent interpersonal skills, including good listening skills
- Possess courteous, yet assertive telephone personality