What are the responsibilities and job description for the Sr. Technical Sales & Account Manager position at TMA?
Industrial Automation & Control Panels
Simplex System Controls is a growing custom industrial control panel manufacturer specializing in engineered automation and control solutions for industrial customers across a variety of industries.
We are seeking a customer-focused Technical Sales & Account Manager to lead key customer relationships, support business development efforts, coordinate marketing activities, and manage a small team of Technical Account Managers.
This position is ideal for someone with experience in industrial automation, manufacturing, electrical systems, or technical sales who enjoys working with customers, helping develop business opportunities, and contributing to company growth.
What You'll Do
Customer & Sales Responsibilities
- Serve as the primary point of contact for strategic customer accounts.
- Develop strong relationships with customers and identify opportunities for additional products and services.
- Prepare quotations, proposals, pricing recommendations, and customer presentations.
- Lead customer meetings, project reviews, and account planning activities.
- Support projects from quotation through delivery to ensure customer satisfaction.
- Work closely with Engineering and Operations to provide practical, high-quality solutions.
- Identify opportunities for upgrades, retrofits, and new automation projects.
Team Leadership
- Supervise and support a small team of Technical Account Managers.
- Assist with workload coordination, training, and performance development.
- Promote strong customer service and teamwork across departments.
- Serve as a resource for customer issues and account escalation needs.
Marketing Support
- Coordinate marketing initiatives that support sales growth.
- Assist with website updates, customer communications, trade shows, social media content, and marketing campaigns.
- Work with company leadership to strengthen the Simplex brand and generate new business opportunities.
- Help identify target markets and industry segments for future growth.
Qualifications
Required
- 5 years of experience in technical sales, account management, industrial automation, manufacturing, electrical systems, or related industries.
- Previous experience leading people, projects, or customer accounts.
- Strong communication and relationship-building skills.
- Excellent organizational and problem-solving abilities.
- Ability to manage multiple projects and customer priorities simultaneously.
Preferred
- Experience with industrial control panels, PLCs, HMIs, VFDs, motor controls, or automation systems.
- Ability to read electrical schematics and technical documentation.
- Experience supporting marketing or business development activities.
- Familiarity with ERP and CRM software.
- Associate or Bachelor's degree in Engineering, Engineering Technology, Business, Marketing, or a related field.
Don't meet every qualification? We encourage candidates with strong industrial, manufacturing, technical sales, or automation experience to apply.
Why Join Simplex System Controls?
- Established and growing automation and control panel manufacturer.
- Opportunity to make a visible impact on customers and company growth.
- Collaborative environment with direct access to leadership.
- Diverse projects and leading industrial automation technologies.
- Opportunity to develop leadership skills while remaining hands-on with customers.
- Competitive compensation and benefits package.
Compensation
$90,000 - $110,000 annually, based on experience and qualifications
Salary : $90,000 - $110,000