What are the responsibilities and job description for the Operations Manager position at TMA?
We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That’s why our quest to discover what’s next is endless — because the only thing we’re afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just another agency. And we’ve got the audacity to prove it.
We Are TMA.
Job Overview:
Platinum Rye Entertainment has an immediate opening for a Manager, Business Team in our Dallas, Texas (or Chicago, IL) office. We are seeking a conscientious and highly organized individual to support the day-to-day logistics for the business and leadership team. This unique role reports to the SVP of the Business Team, and combines a desire to develop entertainment payroll, business affairs and new business experience while demonstrating knowledge in workflow and project management. The Manager will ensure accurate, timely, and union compliant payouts while helping manage comprehensive budgets, understanding talent agreements, assisting with the development of new business pitches and presentations, assisting leadership with account management and organization and maintaining strong relationships with clients, agents, partner agencies, payroll companies and internal finance teams.
Responsibilities:
We Are TMA.
Job Overview:
Platinum Rye Entertainment has an immediate opening for a Manager, Business Team in our Dallas, Texas (or Chicago, IL) office. We are seeking a conscientious and highly organized individual to support the day-to-day logistics for the business and leadership team. This unique role reports to the SVP of the Business Team, and combines a desire to develop entertainment payroll, business affairs and new business experience while demonstrating knowledge in workflow and project management. The Manager will ensure accurate, timely, and union compliant payouts while helping manage comprehensive budgets, understanding talent agreements, assisting with the development of new business pitches and presentations, assisting leadership with account management and organization and maintaining strong relationships with clients, agents, partner agencies, payroll companies and internal finance teams.
Responsibilities:
- Organize and prioritize payment processing tasks based on due dates and payment deadlines
- Aquire, organize, and track highly sensitive performer paperwork for payment processing
- Maintain data security and follow company protocols for sensitive information
- Assist in obtaining union payment estimates and cost projections for talent engagements
- Assist in setting up new talent, agency and talent corporations in internal systems
- Stay informed on union contract requirements through training and resources
- Ensure estimates and payments comply with union agreements and contract terms
- Work with talent representation/management for payment tracking/remits
- Track workflow performance and troubleshoot issues
- Create task lists in Microsoft 365 (Teams/Outlook) or other software with clear deadlines and requirements
- Ensure payments for talent are consistently on time according to contracted terms
- Maintain organized documentation for compliance and audit purposes
- Learn and become proficient with multiple talent payment platforms
- Support revenue recognition tasks
- Assist with the development of new business materials and pitch decks
- Assist with organizational tasks related to Platinum Rye Entertainment clients and accounts
- Bonus: Use tools or AI to automate repetitive steps, reducing manual work and errors
- Dallas based (or open to Chicago)
- Previous entry-level project management, workflow, traffic or operations experience
- Demonstrated ability to manage multiple projects and to deliver on schedule
- Quick learner interested in developing expertise in talent payroll, SAG, Business Affairs and compliance
- Passion for and general familiarity with entertainment, music and/or pop-culture
- Customer service oriented, comfortable dealing with difficult situations
- Organized thinker – natural project manager who thrives with multiple detailed, organized systems
- Excellent communicator – Outstanding written and verbal communication skills
- Dedicated work ethic and displays a thorough attention to detail
- Team Player – Collaborative, reliable, and eager to contribute to a growing team
- Ability to work independently, while being supportive of the established structure and open to direction, guidance
- Highly adaptable and willing to shift priorities to meet team needs
- Resilient, proactive go-getter with a positive attitude
- Proficiency with Microsoft Office, including Word, Excel and PowerPoint (Excel Power User preferred)
- Thrive in a team-oriented environment – be a true team player, with a desire to grow within a department and take on increased responsibilities over time
- Competitive vacation plan, sick days and personal days to prioritize your mental health
- Parental leave
- Comprehensive Medical, Dental and Vision plans
- 401K Retirement Savings Plan
- Employee Stock Purchase Plan