What are the responsibilities and job description for the Account Executive position at TMA Systems?
ABOUT TMA
For more than 30 years, TMA Systems has been a trusted provider of enterprise-class facility management and operations software solutions. Our flagship product, WebTMA, is complemented by a growing family of platforms, including MEX, Eagle CMMS, Facili-IT, Virtual Facility, HEMS, Prime Technologies, RiskPartner, and any future acquisitions.
Together, these solutions empower organizations across education, healthcare, government, manufacturing, and other sectors to optimize their facilities, assets, compliance, and risk management.
With thousands of clients worldwide and a consistently high renewal rate, TMA is recognized for delivering powerful, flexible, and easy-to-use solutions backed by exceptional customer service.
SUMMARY
The Account Executive is responsible for winning new business across TMA Systems’ software portfolio, including WebTMA (CMMS/EAM), MEX (CMMS), EQ2 HEMS (Healthcare/Compliance), and Virtual Facility (AI-driven alarm intelligence).
In this role, you will proactively engage a defined territory, add value through every interaction, and identify, qualify, manage, and close new business opportunities. Success requires business acumen, curiosity, strong communication, and the ability to articulate how our platforms help organizations improve asset management, ensure compliance, reduce risk, and optimize maintenance operations.
We are seeking an ambitious, resilient, competitive, relationship-driven professional who is organized, confident, goal-oriented, and committed to continuous learning.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Manage a portfolio of prospective clients through the full sales cycle to achieve new-logo revenue goals
• Prospect and engage new opportunities within assigned territory/verticals
• Develop positive relationships with executive, operational, and technical stakeholders
• Generate new business using outbound prospecting, inbound leads, tradeshows, and customer networks
• Work with Solutions Engineering, Professional Services, Product, and Marketing to deliver accurate solutions, proposals, and implementation expectations
• Communicate platform value for WebTMA, MEX, EQ2 HEMS, and Virtual Facility in terms of operational improvement, compliance, risk reduction, and financial outcomes
• Participate in RFP/RFQ processes by collaborating with internal teams to produce timely, high-quality responses
• Maintain Salesforce accuracy for pipeline, forecasting, account planning, contact information and reporting
• Build long-term relationships with clients to support satisfaction and expansion
• Provide consistent thought leadership within assigned markets through presentations, webinars, and/or industry event participation
• Stay current on industry trends, regulatory requirements, competitive landscape, and product enhancements
• Pursue personal development to enhance sales skills and product knowledge
• Identify opportunities for cross-sell/upsell with strategic alignment across the product portfolio
EDUCATION & EXPERIENCE
• Bachelor’s degree preferred
• 3 years of Sales, Account Management, or related experience
• Experience selling SaaS, CMMS/EAM, healthcare technology, IoT, or enterprise software preferred
KNOWLEDGE, SKILLS & ABILITIES
• Proven success managing full sales cycle
• Excellent written, verbal, and presentation communication skills
• Strong discovery, objection-handling, and negotiation ability
• Ability to articulate business outcomes related to maintenance optimization, asset reliability, compliance, and risk reduction
• Experience selling to operations, facilities, IT, and/or healthcare stakeholders
• Ability to work cross-functionally and collaborate effectively
• Critical thinking, problem-solving, and value-based selling skills
• Self-motivated with the ability to manage priorities and drive results
• Desire to continually learn and improve
• Proficiency with Salesforce, Microsoft Office, Gong, HubSpot, Teams, and virtual meeting platforms
WORK ENVIRONMENT
This role can be performed remotely. Up to 25% travel is required for onsite meetings, conferences, and events.