Learning & Development Coordinator

Learning & Development Coordinator Human Resources - Des Moines, Iowa (Hybrid) Position Overview: The Learning & Development Coordinator is responsible for coordinating, developing, and improving employee learning and development programs across the organization. This role oversees the company’s learning management system, supports onboarding and role readiness initiatives, coordinates internal training efforts, develops practical training materials and assessments, and helps create structure around operational and safety-related learning processes. This role works closely with operations leaders, trainers, and subject matter experts to ensure employees are equipped, informed, and prepared to perform their roles safely, effectively, and consistently across all markets. This position is ideal for someone who is highly organized, process-oriented, collaborative, and passionate about creating structure, improving consistency, and supporting workforce development in a hands-on operational environment. Key Responsibilities Manages and maintains the learning management system, including training assignments, tracking, reporting, and user support Coordinates companywide onboarding, training, and employee development initiatives across multiple locations and departments, including scheduling, resources, and new hire learning assignments Develops and maintains training materials, learning modules, job aids, SOPs, assessments, and supporting documentation to measure comprehension, readiness, and program effectiveness Tracks and reports training completion, overdue assignments, certification status, and workforce development metrics Partners with operations leaders, satellite trainers, and subject matter experts to improve training consistency and role readiness across all markets Identifies gaps in training processes, documentation, and employee readiness and recommends practical improvements Develops and maintains structure around operational and safety-related training requirements and learning initiatives Conducts field observations, training audits, and quality assurance efforts to ensure materials align with operational realities; travels periodically to support on-site training coordination and program consistency What you Bring 2–4 years of experience in Learning & Development, training coordination, onboarding, HR support, or a related role Experience supporting or administering a Learning Management System (LMS), including assignments, reporting, and user support Ability to create engaging training materials, onboarding resources, job aids, SOPs, and learning content Experience developing assessments and tracking training effectiveness and completion Strong organizational, follow-through, and project coordination skills with the ability to manage multiple priorities Understanding of employee learning, onboarding, and training best practices Strong communication and collaboration skills with the ability to work effectively across operational and leadership teams Comfortable supporting both office and field-based learning initiatives Exposure to operational, warehouse, logistics, manufacturing, installation, construction, or field environments preferred Proficiency in Microsoft Office programs and experience with HRIS/LMS platforms preferred Bachelor’s degree in HR, Learning & Development, Education, Business, Communication, or related field preferred; equivalent experience considered SHRM, ATD, instructional design, or related certifications are a plus Willingness to travel periodically to support training and onboarding initiatives across company locations What we offer Competitive Pay with overtime hours as business needs arise Paid Vacation Paid Holidays Health Insurance 401(k) Plan with Company Match Life Insurance Per Diem, Travel, and Expense Reimbursements Opportunities for advancement Hybrid Work: Primarily in-office schedule (3 days/week minimum) following training Think you'd be a great fit? Apply today! T&M Services, Inc. is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.