Sales and Event Coordinator

Job Overview:

We are seeking a dynamic and highly motivated Sales and Event Coordinator to play a crucial role in our dual hotel properties, focusing on attracting business groups, coordinating events, and optimizing sales opportunities. The ideal candidate will be bilingual in Spanish and English, possess a flexible schedule (including weekends), have a background in sales, and demonstrate exceptional organizational skills. In addition, familiarity with office packages and proficiency in various internal systems will be essential to succeed in this multifaceted role.

Responsibilities:

• Sales Coordination:

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• Attend all telephone calls promptly, utilizing clear and professional language.
• Respond to client requests, provide quotes, and handle transient and corporate reservation inquiries.
• Be the primary lead catcher and ensure quick turnaround responses to potential leads.
• Compose new contracts for Catering and Sales Managers, handling group logistics, proposals, and contracts.
• Coordinate with Banquet operations to ensure complete customer satisfaction.

• Event Coordination:

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• Assist in typing Banquet and Sales correspondence, including answering mail and confirming banquet arrangements.
• Compose, publish, and distribute Banquet Event Orders (BEO) to relevant departments for successful event execution.
• Prepare signage and menu items for all banquet events.
• Attend and supervise events, ensuring all client requirements are met.

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• Administrative Support:

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• Maintain the entire sales correspondence database and client information folders.
• Prepare administrative documents for the hotel sales team.
• Coordinate with other hotel departments to ensure the distribution of pertinent information.

• System Proficiency:

• Be proficient with internal systems such as ISAC, Lightspeed, Galaxy UX, Cvent, Hotel Planner, Reservation Connection, Star groups, and Starboard reports.

Requirements:

• Bilingual proficiency in both Spanish and English.
• Flexibility in work schedule, including availability to work some weekends.
• Previous experience in a sales-related role is preferred.
• Exceptional organizational and multitasking skills.
• Familiarity with office packages (e.g., Microsoft Office, Google Suite).
• Proficient in internal systems (ISAC, Lightspeed, Galaxy UX, Cvent, Hotel Planner, Reservation Connection, Star groups, Starboard reports).
• Excellent communication skills, both verbal and written.
• High levels of patience, tact, and diplomacy.

Other Considerations:

• Bachelor’s Degree in Hospitality preferred.
• High school Diploma required.
• Prior experience in the hospitality industry preferred.
• Ability to walk up to 2 hours straight.
• This is a full-time position, with a flexible schedule and the possibility of weekends, holidays, and night shifts.
• Travel may be required.

Salary:$18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off