What are the responsibilities and job description for the Business Analyst – Advanced (Onsite) position at TM Floyd & Company (TMF)?
Business Analyst – Advanced | Spartanburg, SC | Onsite
Our client is seeking an experienced Business Analyst – Advanced to support a new Cybersecurity Program & Documentation Recovery initiative. This is an exciting opportunity for a BA who enjoys discovery, process analysis, requirements gathering, documentation, and working directly with technical SMEs to turn institutional knowledge into clear, repeatable processes.
- No Subcontractor / C2C candidates
- Must be a US Citizen
- Must be a South Carolina resident
What You'll Do
- Lead discovery sessions, interviews, and workshops with IT teams and stakeholders
- Inventory and assess existing technical, operational, security, application, infrastructure, and recovery documentation
- Analyze and document current-state processes, workflows, dependencies, roles, handoffs, and pain points
- Create process maps, workflow diagrams, inventories, matrices, and process/data flows
- Identify documentation gaps, process risks, single points of knowledge, and opportunities for standardization
- Gather and validate requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation
- Translate technical SME knowledge into structured source material for technical writers and IT leadership
- Support documentation standards, templates, governance, ownership, review cycles, and repository organization
Required Experience
- 10 years of Business Analysis experience in complex IT/technology environments
- Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills
- Advanced Microsoft 365 experience — Word, Excel, PowerPoint, Teams, SharePoint
- Strong Microsoft Visio experience for process mapping and workflow/technical diagrams
- Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or related IT disciplines
- Bachelor's degree in IT, Information Systems, Business, or related field, or equivalent professional experience
Preferred
- Documentation recovery or knowledge-management experience
- IT process standardization/operational maturity initiatives
- Cybersecurity, infrastructure, disaster recovery, business continuity, or ITSM documentation
- SharePoint documentation repositories and governance
- Familiarity with ITIL, NIST, CIS, or similar frameworks
- Government or highly regulated environment experience
- CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable certification
The ideal candidate is a senior-level IT Business Analyst with 10 years of experience who is much more focused on process discovery, documentation, and translating technical knowledge into usable business/IT documentation than on traditional project management or software development.
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26-00515
Salary : $80,000 - $95,000