Human Resources Specialist

Description

The Human Resources Specialist serves as a key internal partner to employees and management, promoting positive employee relations, engagement, and communication across all levels of the organization. This role provides confidential guidance to employees on professional and personal matters, assists supervisors with documentation and performance improvement plans, and collaborates closely with IntesaHR when a situation warrants external HR involvement. The position is based in Rockville, MD, with a requirement to be on-site at least three days per week.

Job Responsibilities

Employee Engagement Programs

• Develop and manage initiatives that support employee connection, motivation, and retention across all departments.
• Drive the employee experience strategy through programs focused on recognition, feedback, and collaboration.
• Organize and implement the presentation of employee recognition awards, such as Length of Service Awards and Employee of the Quarter Awards.
• Promote initiatives that strengthen workplace culture and enhance overall employee satisfaction.

Employee Relations and Communication Support

• Serve as an internal point of contact for employees seeking confidential advice, guidance, or support.
• Partner with IntesaHR to address employee relations matters promptly, confidentially, and in accordance with company policies.
• Lead internal communication campaigns that foster transparency, reinforce culture, and build trust across the organization.
• Assist supervisors in creating detailed and achievable Professional Improvement Plans to support employee development and success.

Internal Communication Strategy

• Write and design clear, engaging communications that align with TM’s mission and values.
• Ensure consistent messaging across departments to enhance understanding and alignment around key organizational priorities.
• Support initiatives that promote cross-functional collaboration and strengthen company-wide communication.

Change Management Support

• Act as a key partner in planning and executing communication and engagement strategies tied to organizational change (e.g., restructuring, new systems or processes, policy updates).
• Develop change communication plans and toolkits to ensure smooth transitions and reduce employee uncertainty.

Requirements

Skills and Experience You Bring

Experience in internal communications, employee engagement, organizational development, or change management.

Proven ability to manage end-to-end communication campaigns and engagement programs.

Strong written communication, interpersonal, and content development skills.

Ability to work independently and collaboratively in a fast-paced environment.

Bachelor’s degree in Human Resources, Organizational Development, Business, or a related field.

Experience working in a medium to large organization.

Key Competencies

High level of integrity and discretion when handling confidential information.

Strong emotional intelligence, empathy, and active listening skills.

Ability to build trust and maintain positive relationships across all levels of the organization.

Professional judgment and adaptability in handling sensitive situations.

Reports to: Chief Operating Officer