Quality Assurance Manager

TLD is the largest global manufacturer of Ground Support Equipment in the aviation and aerospace industries. We deliver technology-focused solutions with a broad range of products, which are designed, engineered, and built at one of our nine worldwide facilities.

TLD is an integral part of ALVEST, a global collection of businesses with strong leadership and product positioning in commercial/general aviation, air cargo, and military aviation. The corporate portfolio is one of diverse companies with financial strength and similar culture focused on diversity, sustainability, growth, and customer service.

TLD has a record of accomplishment, driving results through our robust internal systems while leading with strong core values and ethics. Our technology-driven equipment is developed with a focus on safety, efficiency, and total cost of ownership for our customers. A career at TLD is a unique opportunity for individual growth and achievement working with a talented global team, having the common goal of providing a commitment to excellence. We offer a stable, family-focused environment with support to accomplish personal and professional goals. Join the TLD team, and be a part of our continued success as the industry leader in the Ground Support Equipment industry.

POSITION SUMMARY

Responsible for developing, implementing, and managing product, part, material, and process quality assurance programs to prevent or eliminate defects in new or existing products. Supervise and maintain a skilled Inspection Department. This position is additionally responsible for auditing compliance with EPA and OSHA regulations.

COMPETENCIES

• Demonstrated ability to lead a department to achieve goals that contribute to the growth of the Company through communication, motivation, and accountability.
• The ability to work hard, to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality. To manage daily, monthly and annual goals with clear, proactive communication and follow up across all teams, both internal and external.
• The drive to improve the business and its processes by seeking efficiency in all activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Motivate the team to achieve organizational and personal goals; develop and implement timelines to achieve targets, and delegate tasks to team members.
• Promote a team concept with staff through collaboration, communication and positive morale.
• Empower team members with skills to improve their confidence, product knowledge, and communication skills; provide necessary training to maximize their potential.
• Facilitate the process for ISO certifications, developing policies and procedures for full implementation and compliance. Assigned as ISO Management Representative.
• Supervise a staff skilled and knowledgeable in state-of-the-art inspection techniques and Quality Assurance policies to minimize scrap and rework, increasing profitability, improving quality, and assuring customer acceptance of products.
• Analyze all procedures, inspection techniques, and inspection equipment and implement improvements that will improve inspection effectiveness.
• Confer with representatives of material and component suppliers to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards.
• Maintain in process, receiving, and outgoing inspection systems, equipment, gauges, records, and print files, in accordance with company Quality Assurance policies.
• CIT: establish standards and procedures for continuous improvement.
• Other duties as assigned by management.

QUALIFICATIONS AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• 5 years of experience focused in leading quality assurance, ISO certification, and inspection processes.
• ISO 9001 certification experience.
• Expertise in leading a progressive quality team in a dynamic environment.
• Strong decision making and problem-solving skills.
• Strong written, verbal, analytical, and interpersonal skills.
• Strong experience with Microsoft Office.
• Experience with an ERP system.
• Familiarity with EPA and OSHA regulations a plus.

EDUCATION:

• Bachelor’s Degree in related discipline, or equivalent experience

The Company is committed to protecting the confidentiality, integrity, and availability of its information assets in alignment with ISO 27001. All employees are required to follow information security policies, safeguard company data and systems, and promptly report any suspected security incidents or violations.