What are the responsibilities and job description for the Area Service Technician position at TLD?
Are you a skilled technician who enjoys solving complex mechanical and electrical challenges while delivering exceptional customer service? Join TLD, the world's largest manufacturer of Ground Support Equipment (GSE), and help support the equipment that keeps the aviation industry moving.
As an Area Service Technician (AST), you will serve as a key representative of TLD, working directly with customers to provide troubleshooting, repairs, operational support, service bulletins, and training. This is an exciting opportunity for someone who enjoys hands-on work, technical problem solving, and building strong customer relationships.
About TLD
TLD is a global leader in the design, engineering, and manufacturing of Ground Support Equipment used throughout the aviation and aerospace industries. As part of the ALVEST group of companies, TLD combines innovation, safety, efficiency, and customer service to deliver technology-focused solutions worldwide.
At TLD, you'll join a talented global team in a stable, family-focused environment that supports both personal and professional growth.
What You'll Do
As an Area Service Technician, you will:
✔ Troubleshoot and diagnose equipment issues
✔ Perform repairs, adjustments, and maintenance on equipment and operating systems
✔ Inspect, repair, and overhaul electrical, pneumatic, and hydraulic systems
✔ Prepare service reports and follow up on trouble tickets
✔ Disassemble and reassemble components as needed
✔ Support customers through professional and responsive service
✔ Organize and prioritize work assignments independently
✔ Maintain work areas, tools, and company vehicles
✔ Deliver operational support and training related to TLD equipment
What We're Looking For
Qualified candidates will have:
• Minimum 2 years of experience performing repair and maintenance on vehicles, equipment, or related components
• Good mechanical aptitude and knowledge of vehicle maintenance and repair
• Electrical troubleshooting knowledge and ability to read wiring diagrams and schematics
• Experience working with hydraulic, pneumatic, mechanical, and electrical systems
• Strong written and verbal communication skills
• Excellent customer service skills
• Ability to work independently and prioritize assignments
• Ability to lift more than 50 pounds and perform the physical requirements of the role
• A valid driver's license
• A valid passport with no travel restrictions
• Ability to work in various weather conditions
Preferred Experience
• Diesel-powered vehicle experience
• Service repair experience involving hydraulic, pneumatic, mechanical, and electrical systems, with some PLC and HVAC experience