What are the responsibilities and job description for the Concierge position at tlc?
$18 per hour
Touchmark at Meadow Lake Village is Idaho’s premier full-service retirement community featuring active adult single-family and apartment homes, and a full range of services and care – from independent living to assisted living to memory care. Residents have access to such luxuries as restaurant-style dining, lounge and entertaining spaces, a park with a 9-hole golf course, a theater, and a Health & Fitness Club with an indoor pool and hot tub.
We are looking for someone passionate about both hospitality and customer service. Between answering phone calls, serving as a first responder and liaison between emergency personnel, helping to coordinate communication between residents and other team members, and generally knowing everything that’s going on in every corner of the building, our Front Desk team stays extremely busy!
The shift we are filling will be Friday from 7am-4pm and Saturday from 7am-7pm. We are looking for someone who is flexible and willing to be on call to cover both day and night shift as needed. You must be willing to work weekends and holidays if scheduled.
The ideal candidate will:
- Be committed to and passionate about 100% customer satisfaction
- Possess a high school diploma or equivalent
- Be available to work weekends and holidays as needed and scheduled
- Have at least two years of experience as a receptionist/concierge in a busy setting, preferably in a hotel or similar hospitality environment
- Be excellent at handling multiple tasks simultaneously
- Have a strong working knowledge of Microsoft Office applications and basic office equipment
- Be able to physically cover the expanse of our large campus quickly, as needed
- Have a clean driving record and a valid driver’s license, as you will be operating Touchmark vehicles
- Be able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors
Salary : $18