Certified Medical Assistant/Administrative Assistant

Job Summary

Job Purpose : Serves patients by greeting them; scheduling appointments; maintaining records and accounts. Our front staff optimizes patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.

Responsibilities and Duties

Duties: Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

*Comforts patients by anticipating patient anxieties; answering patients' questions; maintaining the reception area.

*Ensures availability of treatment information by filing and retrieving patient records.

*Maintains patient accounts by obtaining, recording and updating personal and financial information.

*Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filling, collecting and expediting third-party claims.

*Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

*Protects patients rights by maintaining confidentiality of personal and financial information.

*Maintains operations by following policies and procedures; reporting needed changes.

*Contributes to team effort by accomplishing related results as needed.

*Certified & Experienced Medical Phlebotomist is a PLUS

*Our two locations are in Silver Spring and Germantown Maryland

Qualifications and Skills

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word processing, Professionalism, Quality Focus, Phlebotomy credentials.

Benefits

Medical, Dental, Vision, 401(k), salary based on experience

Job Type: Full-time

Work Location: In person