MARKETING

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! As catering is a vital component for our business, we are searching for a Catering/Marketing Specialist. This person must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs.

What we are looking for:

• Previous sales experience preferable.
• Computer skills, MS Word and Excel, Social Media platforms
• Individual who is self-motivated and follows a schedule
• Must have own vehicle
• Valid Drivers license, Clean drivers record and Insurance
• Cold call sales tools
• Outside sales or previous marketing experience a plus
• Have flexible schedule

Food Safety training Catering Responsibilities:

• Work with the Operator to create a marketing plan
• Execute the marketing plan
• Promote, prepare and provide pleasant and responsive catering experiences
• Provide amazing customer service and product to local businesses, schools and community organizations
• Call on local businesses and organizations; encouraging them to engage catering services for their social and business events
• Build relationships within the community (community events, distributing food and catering menus to local businesses, setting up cross-promotions and school programs)
• Identify current and future customer service requirements by establishing rapport with potential and actual customers
• Maintain customer satisfaction by investigating and resolving complaints about food quality and/or service

Our Catering/Marketing Specialist will need to know all aspects of catering food preparation - Prepare sandwiches, salads, soups and baked goods in a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards and procedures; conforming to regulations.