What are the responsibilities and job description for the Luxury Travel Advisor position at TL365?
Company Description
TL365 is a family-owned and operated Travel Management Company (TMC) based in Wheeling, IL and specializing in both corporate and leisure travel. With almost 40 years of experience in the travel industry, our leisure team specialize in curating personalized luxury vacations for clientele who appreciate our high-touch and knowledgeable insight for destinations around the world.
As an associate of Travel Leaders Network, one of the nation's top consortia, and a branch of Tzell Travel Group, we have access to a vast network and resources. Alongside our proprietary booking platform, our advisors are supported to best be able to provide our clients with in-depth knowledge and exceptional service.
Role Description
This is a full-time hybrid role for a Luxury Travel Advisor at TL365. The Luxury Travel Advisor will be responsible for assisting clients in planning and booking luxury travel arrangements, researching destinations, creating customized itineraries, providing personalized recommendations, ensuring customer satisfaction, and offering exceptional customer service.
Qualifications
- Customer Satisfaction, Customer Service, and Communication skills
- Experience in coordinating travel arrangements and working in a travel agency
- Knowledge of luxury travel trends and destinations
- Attention to detail and ability to manage multiple tasks simultaneously
- Strong problem-solving and decision-making abilities
- Proficiency in travel booking systems and technology
- Excellent interpersonal and relationship-building skills
- Ability to work independently and remotely
- Experience in the hospitality or tourism industry
- Experience in negotiating with vendors on behalf of clients
- Experience with duty of care solutions and managing travel emergencies is a plus
Compensation
- This is a base commission compensation structure
- Benefits include Health Care, Access to Vision and Dental Insurance, 401k, Sick Leave and Paid Time Off (Vacation) Policy
- Both W2 and 1099 options are available for qualified candidates