Glasbern Restaurant Server

We're seeking enthusiastic individuals to join our team as Dinner Servers at Glasbern. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!

Essential Job Functions:

• Provide prompt and courteous food & beverage service to guests while maximizing sales volume. Must upsell food and beverage items

• Provide superior table service to guests in accordance with established standards

• Ensures customer requests are completed in a courteous manner based on our standards.

• Maintain clean and organized work area to maximize efficiency and aesthetic standards

• Interacts verbally with all guests, creating a service oriented and upbeat atmosphere

• Complete all payment transactions according to standard

• Complete all side-work according to standard

• Clean and re-set tables according to standard

• Notify management of incidents involving excessive alcohol consumption or impaired customers.

• Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID.

• Complies with all established F&B standards

• Must be able to suspend service to intoxicated individuals in accordance with Delaware law

• Execute other duties as assigned by management

• Must have strong organizational, time management and mathematical skills

• Must be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers.

• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.

• Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu items

• Knowledge of MICROS Helpful, but not required.

• Maintain a professional appearance and manner at all times.

• Must demonstrate the ability to upsell and drive revenue.

• Must have a minimum of 3 years serving experience in an upscale restaurant or bar

• Ability to exercise judgment in evaluating situations and in making sound decisions.

• Must have strong interpersonal skills and cordial behavior

• Flexible working hours

• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching

• Must complete state specific RAMP alcohol awareness training.

Job descriptions and responsibilities are subject to change depending on business needs.