Assistant Housekeeper

The Housekeeping Supervisor oversees daily housekeeping operations to ensure guest rooms, public areas, and back-of-house spaces meet hotel cleanliness and presentation standards. This role supervises housekeeping staff, coordinates workflow, performs inspections, and ensures efficient use of supplies while delivering excellent guest service.

Key Responsibilities

• Supervise, coordinate, and support the daily activities of room attendants, housepersons, and laundry staff to ensure efficient operations
• Assign and manage daily room schedules and work allocations based on occupancy, priorities, and staffing levels
• Inspect guest rooms, public areas, corridors, and service spaces to ensure compliance with cleanliness, quality, and brand standards
• Train, coach, and motivate team members on housekeeping procedures, service excellence, and safety protocols
• Address guest requests and resolve complaints promptly and professionally, escalating when necessary
• Monitor inventory levels of linens, amenities, and cleaning supplies, ensuring proper usage and timely replenishment
• Ensure proper handling, usage, and maintenance of housekeeping equipment and cleaning chemicals in line with safety regulations
• Maintain accurate daily reports on room status, inspections, maintenance issues, and team performance
• Collaborate with Front Desk and Maintenance teams to ensure seamless room readiness and efficient turnaround
• Enforce company policies, grooming standards, and workplace health and safety compliance

Team Member Benefits:  

• Medical, Dental and Vision 
• Employer Paid Life Insurance 
• Other Supplemental Benefits 
• Employer Matched 401K 
• Hotel Room Discounts across multiple brands 
• Enhanced paid vacation, sick time and holiday pay 

• High School diploma preferred. 
• Previous housekeeping experience or equivalent training required. 
• Previous supervisory responsibility preferred. 
• Work schedule varies and includes working on holidays, and weekends. 
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. 

Job descriptions and responsibilities are subject to change depending on business needs.