CSC Components Coordinator (Germantown)

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

The first 3 letters in the workplace are Y-O-U!

TK Elevator is currently seeking an experienced CSC Components Coordinator I in Germantown, TN.

Responsible for prescreen and review of new orders, review returned
approvals and release projects on time to obtain firm ship date based on building
schedule. Manage project throughout entire Order Management process; remove
barriers that may delay project schedule. Coordinate basic Modernization (MOD) &
Components models using project management skills. Interface with project
managers, branch and sales staff to ensure proper procedures are followed and
deadlines are met.

ESSENTIAL JOB FUNCTIONS:

• Review quote, order form, surveys and / or booking package for completeness
  and accuracy of required information for quoting or manufacturing.
• Review and make necessary changes to quoted prices based on customer driven
  changes to ensure accuracy and completeness of data presented for submittal
  drawings.
• Create and maintain production schedules that meet customer demands and
  optimize the use of manufacturing resources.
• Review and analyze documentation for use in the preparation of
  Modernization (MOD) & Components Submittal data including quoted prices,
  architectural drawings, and surveys.
• Prepare accurate, timely release orders to suppliers to assure the precise
  equipment is delivered in accordance with the contract schedule.
• Enter data and maintain job information on the mainframe system. Maintain
  related forms and files.
• Correspond with Manufacturing, and sales staff to ensure procedures are
  followed and deadlines are met.
• Respond to internal and external customer requests within time specified in
  our service level agreements.
• Identify, resolve, and initiate problem resolution during the change
  management process.
• Maintain control system to distribute drawings to the proper department.
• Process job within defined service level agreements to ensure a timely ship
  date.
• Perform special projects and other duties as assigned.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree, or Associate’s Degree in a construction-related field is
  preferred; High School and/or Technical School is required.
• One or more years of related work experience, preferably in a construction related
  field.
• Project coordination in a construction and / or architectural experience is
  preferred.
• Strong customer service experience and abilities are required.
• Effective verbal and written communication skills are required.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, and
  Outlook) is required.
• The ability to read, interpret, comprehend and organize technical
  documentation (architectural drawings, elevator architectural submittals,
  and elevator layout drawings) is preferred.
• Requires the ability to work with mathematical concepts such as fractions,
  percentages and decimals.
• Must be organized and detail-oriented to manage multiple projects.

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.