WFM Staff Engineer (Productivity)

TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: About TJX: TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates’ contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates. What you’ll discover: Inclusive culture and career growth opportunities Global IT Organization which collaborates across U.S., Canada, Europe and Australia Challenging, collaborative, and team-based environment Our Organization: The Global Workforce Management Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve the associate experience for a cross functional set of Global users. We innovate across all TJX banners to ensure first-class workforce management process for our associates, modern labor budgeting and planning models, enable streamlined communication and collaboration cross functionally, facilitate enhanced productivity and much more! We are on a mission to modernize our solutions, which include extending our solutions globally and exploring rationalization opportunities and employee self service / mobile solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions. What you’ll do: The Global Solution Delivery Selling & Store Operations Team is responsible for managing Front and Back of Stores solutions within TJX IT. The organization delivers capabilities to the stores that enrich the Customer and Associate experience and provide business value. We seek a motivated, talented, experienced Solution Engineer/Architect to help guide the lifecycle of these capabilities through planning, design and delivery within Workforce Management modernization strategy In this role you will be responsible for leading the technology associated with the Workforce Management and task management solutions for a cross functional set of North American and European users. Using your Engineering mindset, you will help deliver solutions to our rapidly growing global partners design, develop features and services enabling key business priorities for optimal business value. You will be responsible for software configurations and Integrations, system design and implementation, application support and maintenance, testing and collaboration, helping the technical direction, partnering with architecture, and security consultants. Participating in the recommendations alongside the Agile product team. Engineers at this level can deliver end-to-end on assignments in their area. You will work in a fast-paced environment which will challenge you to think creatively and exhibit an agile mindset. All the solution delivery work will be done within the Scaled Agile Framework (SAFe). KEY RESPONSIBILITIES Leads technical discussions to design approaches to solving visible business problems. Design, code, deploy & support working software/technology component, working collaboratively with architects and other engineers. Work with other development and delivery teams to ensure their systems are well designed, deployed to production and any known risks are identified and mitigated. Could act as a lead on a scrum team in an Engineering capacity for medium initiatives, prioritizing tasks, providing guidance, and resolving issues. Coaches and guides engineering talent leveraging your software engineering experience Partners with cross functional technical team members to drive technical solutions that meet business needs Ensures best engineering practices are followed/adopted for operational excellence Contributes to high level architecture to drive engineering & operational excellence Responsibilities include NFRs, SOX/PCI requirements and security best practices Skills/Knowledge 8 years of overall Engineering & IT experience 5 years of Experience in Developing, Solutioning productivity tools (like Workjam, Reflexis, etc) Experience with integrating across different systems including UKG Pro WFM 2 years of experience with API management, data mapping and building distributed systems 2 years of experience with Middleware technologies like MoveIT automation, etc 5 years of experience with Python, Java, data modeling 3 SaaS/Cloud Practices Strong analytical skills to identify, diagnose, and resolve integration issues 3 years of experience with Automation Technologies (Tosca) 3 years of experience working with databases like Oracle, SQL Server, Postgress, SQL etc., Preferred Experience: Expertise in integrating diverse systems & APIs, ensuring seamless data flow and interoperability between different software platforms. Knowledge of Agile and DevOps tools such as Git/Gitlab, SonarQube, JIRA, Confluence etc., Knowledge of UKG Time attendance systems with respect to integrating with different systems Knowledge and Experience with Retail business process Proven experience leading technical design and solution delivery in complex, distributed systems. Strong critical thinking, problem-solving and troubleshooting skills with a proactive, ownership-driven mindset. Proficiency with source code management tools (e.g., Git), Jira, and Confluence. Strong understanding of DevSecOps practices, CI/CD pipelines, and Agile/Scrum methodologies. Excellent communication and collaboration skills, with the ability to influence across teams and geographies. Experience with providing and implementing security recommendations. Demonstrated ability to mentor and coach engineers at various levels. Ability to understand and communicate the business impact of technical issues. Demonstrates lean agile mindset and embraces the culture of continuous improvement and learning Works independently and collaborates well as part of a multiple geo team Good verbal and written communication skills Experience with the software development lifecycle, within an AGILE environment In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: Salarpuria Sattva Knowledge City, Inorbit Road Location: APAC Home Office Hyderabad IN TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, and nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions - collaborating in delighting shoppers with hidden treasures. At TJX, honesty, integrity, and treating each other with dignity and respect matter. We offer great opportunities, an incredible culture, and a sense of excitement for the future. Every day is a new adventure, a fresh chance to experience retail. We're not afraid to stand out. Stand apart. Stand for something.