Senior Specialist - GS&P Learning & Development

TJX Companies Chez TJX Companies, chaque jour offre de nouvelles opportunités de croissance, d’exploration et de réussite. Vous ferez partie de notre équipe dynamique qui embrasse la diversité, favorise la collaboration et donne la priorité à votre développement. Que vous travailliez dans nos quatre sièges sociaux globaux, nos centres de distribution ou nos magasins de détail TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners et TK Maxx, vous trouverez de nombreuses opportunités d’apprendre, de prospérer et d’avoir un impact. Venez rejoindre notre famille TJX classée au Fortune 100, plus grand commerce de détail de produits à prix réduit dans le monde. Description du poste : Role: Senior Specialist - GS&P Learning & Development (India) Purpose The Senior Specialist, GS&P Learning & Development (L&D) plays a key supporting role in building, maintaining, and operationalizing GBS global learning & development agenda. This role supports the Manager Of GS&P L&D in executing learning & development programs, maintaining competency frameworks, and ensuring high-quality learner experiences across the GBS organization. This role also serves as the primary administrator for the GS&P & GCI Academy and associated Learning Management System (LMS), ensuring accurate content management, smooth learner navigation, and consistent operational governance. The Senior Specialist supports training logistics, program deployment, content updates, reporting, and day‑to‑day coordination across the GBS teams. RESPONSIBILITIES Competency Framework & Content Maintenance Support updates to GS&P competency models, proficiency levels, and role-based expectations. Maintain documentation and governance files associated with capability frameworks. Help evaluate training content against competency needs and support recommendations to refresh, retire, or develop new materials Learning Program Support & Execution Support the design, coordination, and deployment of global and regional learning programs (digital, virtual, and in‑person). Manage logistics for training delivery, including scheduling, communications, invitations, and participant tracking. Assist in developing instructional materials, job aids, toolkits, and learner resources in partnership with subject matter experts (SMEs). Ensure training content is current, well organized, and aligned with GS&P & GCI competency models. Academy & LMS Administration Serve as the day‑to‑day administrator for the GS&P & GCI Academy and its LMS environment. Maintain course catalogs, metadata, structure, and overall platform organization. Upload, update, retire, and quality‑check learning content and digital assets. Monitor user experience, resolve system issues, and support learners with navigation and access. Track learning completions, run reports, and build dashboards to support analysis and decision-making. Data, Reporting & Insights Generate reports on participation, completion rates, program effectiveness, and platform usage. Partner with HR to use LMS analytics to identify trends, potential gaps, and opportunities to enhance learner engagement. Maintain dashboards and documentation to support the Manager’s strategic reviews. Business Partner Collaboration Partner with global GS&P & GCI teams, and SMEs to support learning initiatives. Collaborate with vendors and external partners for training coordination or technical needs. Provide responsive service and communication to stakeholders across regions and time zones. Operational Coordination Manage shared inboxes, intake processes, content governance logs, and program trackers. Support change management efforts, including communications, newsletters, and training launch support. Assist in pilot programs, feedback collection, and continuous improvement activities. Skills/Knowledge Strong organizational and project coordination skills. Able to manage multiple tasks, deadlines, and stakeholders in a global environment. Strong communication skills—clear, concise, and audience‑appropriate. Detail‑oriented with strong quality assurance habits. Comfort with data reporting, metrics tracking, and basic analysis. Basic understanding of procurement, sourcing, or business operations is preferred but not required. Familiarity with training development tools (e.g., Articulate, Canva, PowerPoint) is a plus. Experience working with LMS platforms is a plus (Cornerstone, Workday Learning, Articulate LMS, or similar). Minimum Experience 4 – 6 years of experience in Learning Solutions, Training Operations, or related fields. Administration of development or talent programs experience is strongly preferred. Experience working in a global or multi‑region environment is a plus. Minimum Formal Education Bachelor’s degree in business, human resources, communications, education, supply chain, procurement, or equivalent experience. Work Hours 2:30 PM – 11:30 PM IST What you’ll discover Inclusive culture and career growth opportunities Global Organization which collaborates across U.S., Canada, Europe, Australia and India Challenging, collaborative, and team-based environment En plus de notre politique de porte ouverte et de notre environnement de travail solidaire, nous nous efforçons également de fournir un salaire et des avantages sociaux compétitifs. TJX examine la candidature de tous les candidats à l’emploi sans tenir compte de la race, de la couleur de peau, de la religion, du sexe, de l’orientation sexuelle, de la nationalité, de l’âge, du handicap, de l’identité et de l’expression de genre, du statut de famille ou militaire, et sans se fonder sur le statut d’un individu au sein d’un groupe ou d’une classe protégé par la loi fédérale, étatique ou locale applicable. En outre, TJX offre des aménagements raisonnables aux personnes qualifiées avec handicap, conformément à la loi américaine Americans with Disabilities Act et à la législation locale et étatique applicable. Adresse : Salarpuria Sattva Knowledge City, Inorbit Road Site: APAC Home Office Hyderabad IN TJX est le premier commerce de détail de vêtements et d’accessoires pour la maison à prix réduit aux États-Unis et dans le monde. Nous comptons quatre bureaux sièges sociaux mondiaux, sept marques et près de 4 700 magasins répartis dans neuf pays, et cinq sites de commerce électronique de marque distincte. En tant que collaborateurs, nous faisons la différence grâce à nos contributions : nous collaborons pour ravir les clients avec des trésors cachés. Chez TJX, nous demandons à tous de faire preuve d’honnêteté, d’intégrité et de traiter les autres avec dignité et respect. Nous proposons de superbes opportunités, une culture incroyable et un sentiment d’enthousiasme à l’égard de l’avenir. Chaque jour est une nouvelle aventure, une nouvelle chance de découvrir le commerce de détail. Nous n‘avons pas peur de nous démarquer. De nous différencier. De défendre nos valeurs.