What are the responsibilities and job description for the Assistant Manager - STORAGE position at TJO 10 X 10 MANAGEMENT, L.P.?
OVERVIEW
Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Harker Heights, Temple, Belton, Killeen, TX area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.
Traveling: 3 Locations within the area.
ESSENTIAL JOB DUTIES
- Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
- Serve and guide new customers through rental processes and agreements.
- Follow up with clients and converting telephone and walk-in inquiries into rentals.
- Provide best-in-class customer service to existing customers.
- Greeting customers promptly, enthusiastically, and professionally.
- Resolve customer issues in a timely and effective manner.
- Ensures that company standards of cleanliness and appearance are met.
- Inspect the property, including performing lock checks.
- Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
- Record keeping.
- Perform other duties as assigned.
QUALIFICATIONS
- High level of customer service skills
- Excellent interpersonal and communication skills – both on the phone and in person
- Hospitality background
- Retail sales background
- Basic MS computer skills
- Weekends will be mandatory (Saturday 8:00am - 3:00pm, Sunday 10:00am - 2:00pm).
REWARDING BENEFITS
At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development—this is a key factor that sets us apart.
- Medical Insurance
- Dental Insurance
- Vison Insurance
- 401K
- Employee Assistance Program
- Paid holidays, Bereavement time, and pay for Jury Duty
- Bonus
Weekends will be mandatory (Saturday 8:00am - 3:00pm, Sunday 10:00am - 2:00pm).