What are the responsibilities and job description for the Office Administrator Title and Escrow position at TitleOne?
Job Description
Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Maintain office appearance, including cleanliness of closing rooms after each transaction.
Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory.
Coordinate maintenance and repairs of all office equipment.
Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail.
Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities.
Troubleshoot and assist with office day-to-day issues.
Qualifications/Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision.
About Us
TitleOne, a title and escrow company, is committed to making a difference for our team members and the communities in which we live. We enrich our team members’ lives by providing a fun and energetic team environment while offering opportunities for growth and advancement. Our industry-leading, innovative and legendary service delivers confidence and peace of mind to real estate professionals and consumers throughout the Northwest. We are committed to impacting our communities through the giving of our time and financial resources. TitleOne is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate , Century 21® , Coldwell Banker® , Coldwell Banker Commercial® , Corcoran® , ERA® , and Sotheby's International Realty®
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report .
You’ll find our commitment to diversity reflected in our achievements:
Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Maintain office appearance, including cleanliness of closing rooms after each transaction.
Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory.
Coordinate maintenance and repairs of all office equipment.
Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail.
Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities.
Troubleshoot and assist with office day-to-day issues.
Qualifications/Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Three to five years experience in an office environment.
- Pleasant phone voice.
- Excellent computer proficiency, including Word, Excel, Outlook, and Internet
- Ability to work independently as well as in a team environment.
- Strong written, oral communication and proofreading skills.
- Ability to manage multiple tasks simultaneously.
- Strong organizational skills.
- Proficient at word processing, E-Mail and data entry.
- Self-motivated, detail oriented and able to complete projects independently.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision.
About Us
TitleOne, a title and escrow company, is committed to making a difference for our team members and the communities in which we live. We enrich our team members’ lives by providing a fun and energetic team environment while offering opportunities for growth and advancement. Our industry-leading, innovative and legendary service delivers confidence and peace of mind to real estate professionals and consumers throughout the Northwest. We are committed to impacting our communities through the giving of our time and financial resources. TitleOne is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate , Century 21® , Coldwell Banker® , Coldwell Banker Commercial® , Corcoran® , ERA® , and Sotheby's International Realty®
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report .
You’ll find our commitment to diversity reflected in our achievements:
- Recognized as one of the World’s Most Ethical Companies since 2011.
- Anywhere has also been designated a Great Place to Work since 2019.
- Recognized by Fortune as one of America’s Most Innovative Companies.
- Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
