What are the responsibilities and job description for the Head of AI position at Title Resources Guaranty?
Who We Are:
At Title Resources Group (TRG), people come first. We are proud of our collaborative culture and our commitment to supporting each team member’s professional growth. We believe in helping you own, develop, and nurture your career—because your success drives ours.
TRG is one of the nation’s largest and fastest-growing title insurance underwriters, built specifically to serve the real estate industry. Operating in 37 states and the District of Columbia, we provide knowledgeable and responsive underwriting solutions to a broad network of title insurance agents.
Our mission is to cultivate lifelong relationships through exceptional service, integrity, and financial strength. At TRG, we don’t just write policies—we build partnerships that last.
We are seeking a Head of Enterprise AI & Business Transformation, a strategic business leader with strong technical expertise, to drive TRG’s enterprise-wide AI agenda. This executive role will shape how TRG leverages AI to unlock new business value, enhance risk management, optimize operations, and deliver an unmatched experience for our employees, agents, and customers.
Key Responsibilities
Strategy & Vision
- Define and drive TRG’s enterprise AI strategy, aligned with our mission to empower people and deliver trusted title insurance solutions.
- Identify and prioritize AI opportunities in underwriting, title production, claims, fraud detection, compliance, and customer engagement.
- Promote a responsible AI culture, ensuring fairness, transparency, and compliance with industry regulations.
- Translate technical capabilities into measurable business outcomes that strengthen TRG’s financial performance, competitive positioning, and agent/customer experience.
Business Innovation & Transformation
- Champion AI as a driver of business transformation, embedding tools and capabilities that simplify processes, reduce costs, and expand TRG’s market impact.
- Introduce scalable AI models (NLP, predictive analytics, generative AI) that integrate seamlessly into TRG’s systems, platforms, and customer touchpoints.
- Partner across TRG’s business units to embed AI into daily operations — from automating document review to enabling predictive insights that support our agents and customers.
- Oversee deployment of NLP, generative AI, and automation tools to increase efficiency and improve the accuracy of title processes.
Governance & Risk Management
- Develop and manage AI governance frameworks to meet the highest standards of security, data privacy, and compliance with state and federal guidelines.
- Monitor AI model performance, ensuring ongoing accuracy, reliability, and risk management.
Leadership & Collaboration
- Serve as TRG’s executive AI champion, educating internal teams, executives, and partners on AI’s potential.
- Collaborate with external partners, vendors, and industry groups to keep TRG at the forefront of title industry innovation.
- Foster a people-first culture where AI is viewed as a tool for empowerment, not replacement—creating confidence and engagement across teams.
Qualifications
- MBA or advanced degree in Business, Strategy, or related field with strong technical foundation (Computer Science, Data Science, or AI/ML experience preferred).
- Experience:
- 10 years in senior leadership roles driving enterprise transformation, innovation, or strategy in regulated industries (insurance, financial services, real estate preferred).
- Proven ability to bridge business strategy with advanced technology adoption, delivering tangible business outcomes.
- Demonstrated experience leading AI, data analytics, or digital transformation initiatives at scale.
- Skills:
- Exceptional business acumen with the ability to align AI strategy to growth, profitability, and customer success.
- Deep understanding of enterprise data platforms, cloud AI services, and applied AI tools.
- Strong communicator and change agent, able to influence stakeholders across the enterprise.
- Collaborative, people-first leader who builds trust and inspires innovation.
Why Join TRG
- Lead the AI transformation of one of the nation’s premier title insurance underwriters.
- Drive innovation that empowers employees, agents, lenders, and customers.
- Be part of a people-centric culture where technology is used to build trust, strengthen relationships, and create confident closings
- TRG is committed to offering a flexible work environment. This is a remote role, meaning you have the flexibility to work from home.
- Title Resources Group offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, tuition reimbursement, life insurance, disability, and other great benefits.
Everyone is welcome at TRG. We know diverse teams build a stronger Organization and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.