What are the responsibilities and job description for the ADMINISTRATIVE ASSISTANT/ESCROW ASSISTANT (Kona) position at Title Guaranty Hawaii?
Kona Hospitality Professionals — Ready to Reclaim Your Weekends?
Join Title Guaranty as an Escrow Associate! If you’ve built your career in hotels or hospitality, you already have the most important skills for this role: multitasking, professional communication, and a heart for service. We’ll teach you the escrow side; you bring the hospitality mindset.
- The Schedule: Monday–Friday, 8:00 a.m. – 4:30 p.m. (No more rotating shifts!)
- Your Life Back: No nights, no weekends, and no holidays.
- Growth: A stable, professional career path with an expert Kona team.
- Guest Relations Client Success: Your ability to handle demanding requests translates perfectly to assisting Real Estate Agents and Buyers.
- Front Desk/Operations Escrow Processing: Your organization and attention to detail ensure our transactions run smoothly.
- Able to work in a fast-paced environment and multi-task.
- Should have proven capabilities to provide superior customer service.
- Ability to interact with Real Estate Agents, Brokers, and Buyers.
- Perform administrative duties such as creating packets for escrow transactions, interpreting contracts, filing, handling data entry and scanning.
- Use internal computer programs to open, track and timely process escrow transactions.
- Assist clients via phone or email.
- Verify that escrow entries are accurate.
- A minimum of 1 year of experience in excellence as an Administrative Assistant/Customer Service Representative.
- Excellent interpersonal and communication skills to work with people individually and as a versatile team player. Possess the ability to handle difficult or demanding clients.
- Escrow experience is a plus however, not required.
- College graduate would be a plus or commensurate work experience. Must have a high school diploma or equivalent.
- Proficient in MS Office Applications (Word and Excel).
- Excellent clerical skills, attention to detail and good written/verbal communication.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour plus potential monthly performance-based bonuses
- Employee Stock Purchase Plan (ESPP)
- 401(k) with company match
- Health Insurance
- Dental Insurance
- Supplemental Vision Plan
- Flexible Spending Accounts
- Group Life Insurance
- Disability Insurance
- Scholarships
- Discounts on Title & Escrow Fees
- Transit & Parking Programs
- Paid Time Off (Vacation, Holiday & Sick)
- Prenatal Care Program
- Referral Reward
- Pet Insurance
- Lifelock Identity Theft Protection Discounts
- Weight Watchers Discounts
Title Guaranty, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
Salary : $22 - $25