What are the responsibilities and job description for the Security Supervisor position at Titan Security?
Overview
Marksman-Titan Security Group is currently hiring for a Security Supervisor to work in the Wayne, Michigan area.
Company Description
Marksman-Titan Security Group is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.Named as a nationally recognized Top Workplace in 2024 and 2025, Marksman-Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of Commitment, Service, Integrity, Drive, and Innovation help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Responsibilities
Emergency Response & Public Safety
Act as liaison with the security monitoring company, law enforcement, and/or fire officials in responding to alarm situations when necessary.
Assist law enforcement personnel and client employees in apprehending absconders and handling unruly and/or violent individuals on the premises to maintain a safe and secure environment.
Recognize dangerous conditions on buildings and grounds and respond appropriately.
Initiate and render first aid assistance in emergency situations involving injury or illness to members, employees, volunteers, or visitors.
Summon emergency fire, ambulance, or medical services when necessary.
Carry a functional cellular phone at all times while on duty for emergency communication.
Security Operations
Maintain active surveillance of parking areas and assigned locations.
Use client property responsibly, including keys, building access control systems, and surveillance equipment.
Keep a vigilant eye to safeguard persons and property at all times.
Communication & Reporting
Utilize strong communication skills to de-escalate and mediate confrontational or tense situations.
Provide daily incident summaries and detailed incident reports to the client via email, as required.
Prepare clear, concise, complete, legible, and factual written reports.
Complete all necessary forms and documentation provided by the entity.
Customer Service & Public Interaction
Meet and interact courteously and effectively with employees, visitors, and the general public.
Route or guide visitors to conference rooms or other designated areas as needed.
Give clear verbal directions and instructions to agency personnel, visitors, and other tenants.
Training, Awareness & Safety
Understand and follow oral and written instructions; provide guidance to others on rules, duties, and procedures.
Demonstrate working knowledge of general safety precautions and fire prevention methods.
Qualifications
Licensing & Compliance
Must possess a valid State of Michigan driver’s license.
- Must complete a criminal history check conducted in accordance with state law.
Physical Requirements
- Must be at least 18 years of age
Must be physically capable of walking, standing, running, and climbing for extended periods to perform essential duties.
Must possess, with or without reasonable accommodation, sufficient color vision to distinguish color-coded entry media and adequate hearing to detect audible alarms.
Cognitive & Behavioral Abilities
Must remain alert, even-tempered, and exercise sound judgment in all situations.
Demonstrate initiative, maturity, integrity, and high ethical standards.
Exhibit strong attention to detail, especially under stress.
Must be able to solve problems and de-escalate situations in a calm, non-confrontational manner.
Communication Skills
Must be able to speak English clearly and distinctly for effective verbal communication.
Must be able to read and comprehend detailed regulations, written orders, and training materials.
Capable of determining the identity and business purpose of employees and visitors.
Technical Proficiency
Must be able to operate telephone and radio communication equipment as provided by the agency.
Must possess basic math skills, including addition, subtraction, multiplication, and division.
Professional Integrity
Maintain the confidentiality and integrity of duties during assigned shifts.
- High School diploma or general education degree (GED)
- Able to pass pre-employment drug screen and criminal background check
- Able to read, write, speak, and understand English
- Able to meet physical essential functions of the job, which can include lifting 50 lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Preferred Qualifications
- Customer Service
First aid, CPR, and AED
De-escalation Training
Defensive Tactics
Compensation and Benefits:
- Wages starting at $19.00 per hour.
- Opportunities for professional development, career advancement, and promotion.
- Enjoy comprehensive benefits including 401(k), direct deposit, medical, dental, and vision coverage, as well as short-term and long-term disability options.
EOE/M/F/D/V
#HP
Salary : $19