What are the responsibilities and job description for the Assistant Service Manager position at Titan Machinery?
Overview
Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this role, you’ll be pivotal in supporting service department objectives, communicating effectively with customers and other departments, and ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency.
Responsibilities
Qualifications
Required:
Apply today and take the next step towards a rewarding career with Titan Machinery!
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.
Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this role, you’ll be pivotal in supporting service department objectives, communicating effectively with customers and other departments, and ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency.
Responsibilities
- Customer Interaction and Experience : Greet customers, provide repair information, resolve complaints, and ensure follow-up to guarantee satisfaction, all while upholding safety and environmental standards
- Documentation and Communication : Maintain comprehensive and accurate service records and documentation, s chedule safe equipment delivery and pickup, and manage the upkeep of service department supplies and tools
- Safety and Compliance: Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirements
Qualifications
Required:
- 1 years’ related experience and/or related military experience, or related education/training (degree, certificate, etc.)
- Ability to effectively lead and manage people
- Ability to work flexible hours as business and/or customer needs require
- Strong customer service skills
- Keen attention to detail, high level of initiative, and the ability to work independently
- Comprehensive Health and Dental Coverage
- HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
- 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
- 401(k) with company matching on your FIRST DAY of employment
- 100% Paid Pregnancy-Related Leave and Parental Bonding
- Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
- Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
- Performance-based incentives
- #TMManagement
Apply today and take the next step towards a rewarding career with Titan Machinery!
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.
Salary : $21 - $34