What are the responsibilities and job description for the HR Manager position at Tisun Beauty?
HR Manager – Tisun Beauty (Retail Beauty Supply)
About Tisun Beauty
Tisun Beauty is a growing beauty supply retailer serving our local community with hair, beauty, and personal care products. We are a family-oriented, customer-focused company, and we are now hiring our first HR Manager to help us build strong, positive relationships with our employees and create a great place to work.
Position Summary
The HR Manager will build and lead the HR function for Tisun Beauty. This person will be responsible for employee relations, recruiting and onboarding, policy and process creation, and ensuring compliance with employment laws for our retail stores. The ideal candidate is hands-on, approachable, and passionate about developing people and a healthy workplace culture.
Key Responsibilities
- Serve as the primary point of contact for employee questions, concerns, and conflict resolution, promoting a fair and respectful work environment.
- Build strong relationships with store managers and employees through regular store visits and communication.
- Lead full-cycle recruiting for store and office roles (job postings, screening, interviewing, offers, background checks).
- Develop and manage onboarding and orientation to set new hires up for success.
- Create, update, and maintain employee handbook, HR policies, and procedures appropriate for a retail beauty environment.
- Support managers with coaching, performance feedback, documentation, and performance improvement plans.
- Manage and track disciplinary actions in a consistent, compliant, and respectful way.
- Oversee HR administration such as employee files, I-9s, personnel records, leave of absence tracking, and compliance documentation.
- Partner with payroll/finance to ensure accurate timekeeping, PTO, and pay-related changes (new hires, terminations, raises).
- Ensure compliance with federal and state employment laws (EEO, FLSA, ADA, FMLA, wage and hour, etc.).
- Develop and support training initiatives on topics such as customer service, harassment prevention, communication, and supervisory skills.
- Monitor employee engagement and turnover, recommend and implement initiatives to improve retention and morale.
- Advise leadership on HR best practices and help align people strategies with business goals.
Qualifications
- 3–5 years of progressive HR experience, including experience supporting retail, multi-location, or hourly workforces.
- Strong experience in employee relations, coaching managers, and handling sensitive issues with discretion.
- Working knowledge of U.S. employment laws and HR compliance.
- Experience with recruiting and onboarding in a fast-paced environment.
- Comfortable building HR processes and structure from the ground up.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Highly organized, detail-oriented, and able to manage multiple priorities.
- Proficient with HRIS and/or payroll/timekeeping systems (or willing to learn quickly).
- Bachelor’s degree in Human Resources, Business, or related field preferred; HR certification (PHR, SHRM-CP) is a plus but not required.
Personal Attributes
- Approachable, empathetic, and able to build trust with employees at all levels.
- Hands-on and willing to spend time in the stores to understand people, roles, and day-to-day challenges.
- Balanced approach: protects the business while genuinely caring about employees.
- Strong integrity, confidentiality, and professionalism.
- Passion for beauty, retail, and serving the community is a plus.
Schedule and Location
- Full-time position, typically Monday–Friday with occasional store visits and flexibility for peak retail periods as needed.
- Based in [City/Location] with regular visits to our store(s).