What are the responsibilities and job description for the Assistant Manager – Fitment (Wheel and Tire Specialist) – Bilingual Preferred position at Tires2Go?
Job Summary: Auto Repair Assistant Manager
We are seeking a dependable, experienced, and bilingual (SPANISH) Assistant Store Manager to join our growing team at a high-performance automotive shop that specializes in vehicles, lift kits, lowering kits, custom wheels and tires, and light mechanical work. In this role, you’ll support the day-to-day operations of the shop, ensure an exceptional customer experience, and lead a team of skilled technicians in a fast-paced, high-volume environment.
You will work closely with the Store Manager to uphold quality standards, manage workflows, and maintain a clean and efficient work environment. This is an exciting opportunity for someone passionate about custom automotive work who thrives in both technical and customer-facing roles.
Key Responsibilities:
- Assist the Store Manager in overseeing daily operations of the shop.
- Supervise and support technicians to ensure high-quality, timely completion of installations and repairs.
- Communicate with customers regarding services, timelines, costs, and vehicle needs in both English and Spanish.
- Schedule appointments, manage work orders, and prioritize workflow for maximum shop efficiency.
- Perform quality control checks to ensure all work meets company and industry standards.
- Manage and maintain parts and tire inventory, and coordinate with suppliers as needed.
- Resolve customer concerns with professionalism and a solutions-first attitude.
- Maintain a safe, clean, and organized shop environment in compliance with regulations.
- Help train and onboard new staff and provide ongoing coaching to the team.
- Monitor and report on shop KPIs such as productivity, sales, and customer satisfaction.
Qualifications:
- Proven experience in the automotive industry, with a focus on wheels, tires, and light mechanical work.
- Experience working with vehicles and custom installations (lift kits, lowering kits, etc.) is highly preferred.
- Strong leadership and team management skills in a retail or repair shop setting.
- Bilingual (English and Spanish) — required, as a significant portion of our customer base is Spanish-speaking.
- Strong customer service and communication skills.
- Availability to work:
Tuesday–Friday, 9:00 AM – 6:00 PM
Saturday, 9:00 AM – 5:00 PM
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Application Question(s):
- SALES SKILLS
Experience:
- CUSTOM TIRE AND WHEEL: 2 years (Required)
- LIFT KIT AND SUSPENSION: 1 year (Required)
Language:
- Spanish (Required)
Ability to Commute:
- Pinellas Park, FL 33781 (Required)
Work Location: In person
Salary : $20 - $28