Franchise Operations Manager

Who we are: Since 1999, Tippi Toes Dance Company has been bringing a unique program of dance and creative movement to child care centers, schools, play groups and various after school programs. Tippi Toes Dance Company cheerfully provides children with a fun, positive and nurturing environment so they can experience the joys of dance, self-expression, and movement. Classes are specifically designed to develop motor skills and body awareness while enhancing each child’s self-esteem. Tippi Toes Dance Company’s award-winning dance classes have a remarkable impact on social and developmental growth. Our classes fuel and develop the imagination, critical thinking, and sharpen both cognitive and creative skills.

Position Summary: As a Tippi Toes Franchise Manager, you will provide supervision and execute the strategic plan for running highly successful children’s dance classes within a Franchise. Responsibilities include recruiting, hiring, and onboarding teachers/Instructors, coordination of teacher schedules, overseeing lesson plans and teacher performance, promoting easy access to enrollment, and ensuring all classes are run with a minimum of 10 students. This role will also be responsible for building relationships and working closely with School Directors to regularly add new students to current and future classes, maximizing attendance levels and profitability. Must be highly professional in all interactions and demonstrate excellent judgement and communication skills with school staff, teachers, parents, students, and Franchise owner. This position represents the Tippi Toes brand, upholds the very best standards, and reports to the Franchise owner.

Position Responsibilities:

• Recruits, and hires all Teacher/Instructors and upholds the highest standards throughout the process
• Coordinates and leads all onboarding/training activities for Teacher/Instructors to ensure they are fully prepared to lead classes with excellence
• Provides daily support for teachers offering coaching and developmental guidance
• Oversees classroom set up and management, ensuring operational excellence
• Regularly observes classes, and provides teacher feedback to maximize quality and experience for all students
• Promotes the Tippi Toes program in all schools and ensures the enrollment process is easy and seamless
• Oversees and manages teacher schedules and coordination of classes within all schools/childcare centers
• Acts as liaison between School Directors and Owner
• Works closely and communicates regularly with Franchise Owner, providing updates and status on teachers and classes within each school
• Develops strong relationship with School Directors, and works to continually look for opportunities to add students to existing and new classes
• Responsible for regularly adding new student enrollment and ensuring that all classes are held with a minimum of 10 students
• Seeks out and leads efforts to build revenue outside of regular enrollment: parties, camps, etc.
• Follows all Tippi Toes outlined procedures, expectations, and guidelines
• Demonstrates behaviors consistent with Tippi Toes vision, mission, and values in all interactions with teachers, students, parents, and school directors

Position Requirements:

• Excellent organizational skills-ability to plan on a weekly, monthly, and yearly basis, monitor and adjust to meet goals
• Ability to lead and inspire others to grow through coaching and mentoring
• Demonstrated strength in driving initiatives to meet and exceed business goals
• Tenacity and self-motivation: high energy level, self-starter with positive attitude
• Strong interpersonal and communication skills-both verbal and written
• Experience with and/or understanding of franchise modeled businesses
• Excellent follow up skills
• Upholds company brand mission, vision, and values through actions
• Ability to manage multiple and changing projects simultaneously
• Must have proven computer skills and be internet savvy
• High level of integrity and demonstrate sound judgement
• Excellent people and collaboration skills
• Strong ability to build relationships and develop strong teams
• Passion for children and dance
• Minimum 3-5 years in a management role
• Bachelor’s Degree in business or related field

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Flexible schedule

Experience:

• classroom/teaching: 3 years (Preferred)
• dance: 5 years (Preferred)
• management: 1 year (Preferred)

Work Location: Hybrid remote in West Des Moines, IA 50265

Salary : $20 - $25