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Family Support Provider 1

Tioga County Department of Human Services
Wellsboro, PA Full Time
POSTED ON 7/8/2026
AVAILABLE BEFORE 11/4/2026

Family Support Provider

Description:

Under the general direction of the Family Support Provider Supervisor, this person is responsible for delivery of programming that provides an opportunity for children and families to receive active, educational, and supportive services to improve parenting, homemaking, budgeting skills and overall family functioning. This person assesses homes upon each visit, makes recommendations as needed, monitors, and reports progress. Emphasis is placed on health and/or safety concerns for families receiving Children and Youth Services. The Family Support Provider works with the family on achieving the Family Service Plan Goals, reunification, and stability.

Education and Experience:

One year as a County Social Services Aide 2;

Or

Graduation from high school. Or its equivalency, and three years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information;

Or

An Associate’s Degree in Sociology, Social Welfare, Psychology, Gerontology, Criminal Justice or other related Social Sciences, and one year of experience in a human services agency;

Or

Any equivalent combination of experience and training.

Essential Functions of the Family Support Provider include but are not limited to the following:

  • Provides supports and coaching to parents utilizing the STEPS method (STEPS: Support, Teach, Educate, Parents) and ESP (Effective Safe Parenting) techniques.
  • Assists parents and families in building informal support networks that promote positive relationships.
  • Work with parents and families in assessment areas of strength and need. Complete referrals for available supports in the community.
  • When needed, assist with the coordination and oversight of supervised visitation. Assist and coach parents in providing safe parenting techniques.
  • Complete intake process (when needed), assist in goal planning, coordinate services to support in achieving goals, monitor progress during scheduled meetings with families, and evaluate progress.
  • Stay informed about current best practices, attend training sessions, and seek professional development opportunities to enhance skills and knowledge related to supporting parents and families.
  • Maintain accurate and up-to-date records of services provided, progress notes, incident reports, court reports and other required documentation. Report any concerns, observations, or incidents to the appropriate supervisor.
  • Communicate regularly with CYS casework staff and other professional supports. Testify in court on progress and/or lack of progress.
  • Weekend and Holiday on-call for the Plans of Safe Care program.

Equipment and/or machines used in the performance of the above duties:

Automobile

Personal Computer/Keyboard and related software

Photocopier

Fax Machine

Shredder

Standard small office equipment (stapler, scissors, etc.)

Calculator

Telephone

HIPAA Access Level:

Professional – Individuals with this access level shall have access to the records in their department of clients/consumers with whom the professional has a current relationship, or for whom a professional consultation has been requested. Access to the entire department record by these individuals has been determined to be critical to the continuity of the clients/consumer’s care as well as essential to diagnosis, treatment selection, and the health and safety of the client and others.

Pay: From $17.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $17

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