What are the responsibilities and job description for the Distribution Lead position at Ting Internet?
Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country.
As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It's also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!
The work we do genuinely changes lives. If this sounds exciting, we'd love to hear from you!
Position Overview
The Distribution Lead is the on-site point person for daily execution and operational discipline at the Starkville warehouse hub. This individual supports the Manager, Supply Chain Operations by providing hands-on leadership to local staff, ensuring workflows are executed efficiently, and acting as the "go-to" for problem-solving and escalation. The Lead sets the tone for safety, process compliance, and teamwork, helping drive high standards without formal people management responsibilities.
Job Duties
The base salary range for this position is $50,000 - $55,000. Range shown in $USD for US residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.
Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Learn more about Tucows, our businesses, culture and employee benefits on our site here.
As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It's also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!
The work we do genuinely changes lives. If this sounds exciting, we'd love to hear from you!
Position Overview
The Distribution Lead is the on-site point person for daily execution and operational discipline at the Starkville warehouse hub. This individual supports the Manager, Supply Chain Operations by providing hands-on leadership to local staff, ensuring workflows are executed efficiently, and acting as the "go-to" for problem-solving and escalation. The Lead sets the tone for safety, process compliance, and teamwork, helping drive high standards without formal people management responsibilities.
Job Duties
- Ensure daily execution of warehouse operations, including receiving, inventory, fulfillment, and shipping.
- Support and coach local distribution and inventory specialists to maintain standards of performance, safety, and process compliance.
- Act as the primary on-site contact for workflow questions, problem resolution, and escalation of urgent issues to the SCO Manager.
- Maintain a safe, organized, and efficient warehouse environment; reinforce adherence to all safety protocols and company policies.
- Perform routine cycle counts, audits, and inventory checks as directed by the SCO Manager.
- Maintain accurate documentation of daily warehouse operations and local inventory activities; provide timely updates and reports to the SCO Manager as required.
- Coordinate local logistics, including material staging, returns, and special projects.
- Lead by example: set and reinforce a culture of accountability, reliability, and respect.
- Document and communicate operational issues, process gaps, and improvement ideas to the SCO Manager.
- Serve as the first responder for facility needs or emergencies and coordinate with vendors/maintenance as needed.
- Strong knowledge of warehouse, inventory, or distribution operations.
- Familiarity with WMS systems (Acumatica preferred).
- Safety-first mindset; working knowledge of OSHA standards and company safety requirements.
- Strong organizational and time management skills.
- Clear and effective communicator, able to set expectations and coach peers.
- Ability to problem-solve, prioritize, and escalate appropriately.
- Team-oriented, reliable, and able to build trust with coworkers.
- Detail-oriented and able to follow processes precisely.
- Physical ability to operate in a warehouse environment (lifting, forklift, etc.).
- 3 years' experience in warehouse, distribution, inventory, or related operations.
- Demonstrated track record of reliability and strong performance.
- Prior experience in a lead or "go-to" peer role preferred.
- Forklift certification (may be obtained after hire).
- Ability to work full-time on site in Starkville, MS.
- High school diploma or equivalent.
The base salary range for this position is $50,000 - $55,000. Range shown in $USD for US residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.
Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Learn more about Tucows, our businesses, culture and employee benefits on our site here.
Salary : $50,000 - $55,000
