Senior Salesforce Systems Administrator

The Role

TimelyCare is seeking an experienced and highly motivated Senior Salesforce Systems Administrator to join our Data & Analytics team. Reporting to the Director of Business Systems, this individual will be pivotal in maintaining and optimizing our core Go-to-Market (GTM) technology stack, anchored by the Salesforce platform. The ideal candidate possesses a deep technical understanding of Salesforce architecture and connected integrations, paired with strong business acumen, to execute efficient system solutions from discovery to deployment. 

• Own the end-to-end administration of the Salesforce ecosystem, managing configuration, security, user access, maintenance, and end user technical support. 
• Serve as a Subject Matter Expert and provide administrative support for CPQ and other GTM tools such as Gong, SalesLoft, Ironclad, Hubspot, 6Sense, and Gainsight.
• Proactively identify and implement scalable, automated solutions using declarative tools (e.g. Flow Builder, Custom Objects, Lightning Record Pages, etc) to streamline manual, repetitive processes. 
• Maintain profiles, permissions, and access controls across GTM tools to ensure data security and compliance. 
• Manage existing integrations between Salesforce and critical upstream/downstream systems to ensure seamless data flow and support the implementation of new GTM tools and AI-driven technologies.
• Lead requirements gathering sessions and translate business needs into clear, technical specifications in Jira and Confluence.
• Develop and maintain Salesforce reports and dashboards that deliver actionable insights to cross-functional GTM teams. 
• Execute technical debt cleanup initiatives and establish strong data quality standards to maintain system integrity, scalability, and optimal performance. 
• Govern the full release lifecycle, managing sandbox environments, coordinating QA/UAT and ensuring all changes are thoroughly vetted prior to final deployment. 
• Maintain detailed system documentation (processes, configurations, integrations) and contribute to end-user training and enablement materials. 

• 5 years of progressive experience as a Salesforce Administrator with advanced Flow expertise. 
• Hands-on experience configuring and administering Salesforce CPQ.
• Familiarity with integrations and third-party tools such as Gong, SalesLoft, Ironclad, Gainsight, Hubspot, 6Sense. 
• Proven ability to translate complex business requirements into scalable, maintainable technical solutions across Salesforce and connected applications in a SaaS environment.
• Experience working in an Agile environment.
• Strong understanding of the Lead-to-Cash (LTC) lifecycle and related business processes. 
• Demonstrates strong cross-functional collaboration, proactive communication, and attention to detail. 
• Certifications: Salesforce Administrator (ADM 201) is required. Additional Certifications (e.g, Advanced Administrator (ADM 211), Platform App Builder, CPQ Specialist) are strongly preferred.  

• Paid Company Holidays No work on your birthday!
• Flexible PTO Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) Pet Insurance 
• Company-paid group Life Insurance Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match 
• Free access to TimelyCare virtual medical and mental health support 
• Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $120,000 – $130,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process. NOTE - Sales roles also include incentive commission which will also be discussed during the interview process.

TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.