On-Site Property Manager

Position Summary

The Manager serves as the sole on-site operator and accountable leader for the day-to-day management of a self-storage facility. This position requires a self-directed, highly reliable individual who thrives in an independent work environment and can consistently execute operational, customer service, and facility management responsibilities with minimal oversight.

As the primary on-site representative of a self storage facility, the Manager safeguards the asset, drives occupancy and revenue performance, and ensures a professional, compliant, and customer-focused operation at all times.

Live-on-site or extended on-site presence may be required or preferred, depending on operational needs.

Key Responsibilities

• Independently execute daily opening and closing procedures in alignment with company standards
• Manage the full tenant lifecycle, including move-ins, move-outs, transfers, and account adjustments
• Serve as the primary point of contact for customers via phone, email, and in-person interactions
• Conduct facility tours and convert inquiries into executed rental agreements
• Process payments, reconcile daily deposits, and maintain accurate, audit-ready financial records
• Perform daily lock checks, unit status verification, and comprehensive property inspections
• Monitor and troubleshoot gate systems, access controls, lighting, and security cameras
• Coordinate vendors, oversee maintenance services, and perform minor repairs as needed
• Enforce delinquency procedures and administer lien and auction workflows in compliance with policy
• Maintain organized digital documentation, leases, and tenant records
• Support marketing initiatives including rate reviews, signage, and online listings
• Complete daily, weekly, and monthly operational checklists with consistency and precision

Operational Scope & Ownership Accountability

• Maintain cleanliness, safety, security, and curb appeal of the facility
• Protect company assets and monitor security risks proactively
• Track and manage key performance indicators, including occupancy, delinquency, and revenue trends
• Ensure strict adherence to lease terms, company policies, and compliance requirements
• Prepare operational summaries and provide reporting support to ownership

Ideal Candidate Profile

This role is best suited for someone who:

• Excels in independent, unsupervised work environments
• Takes ownership and accountability seriously
• Is dependable, organized, and process-driven
• Values long-term employment stability
• Is comfortable being the sole on-site authority

Qualifications

• Prior experience in self-storage, property management, or customer-facing operations preferred
• Proven ability to operate independently in a one-person office
• Strong organizational, communication, and problem-solving skills
• Proficiency with computer systems, digital documentation, and access control technology
• Ability to conduct routine inspections and perform light maintenance
• Administrative, cash-handling, or financial reconciliation experience is a plus

Core Competencies

• Ownership mentality and accountability
• Attention to detail and follow-through
• Customer-centric judgment
• Time management and operational efficiency
• Professional discretion and reliability

Work Environment

Office-based role with daily outdoor inspections and facility walks. Must be able to lift up to 50 lbs on occasion and navigate the property safely in varying weather conditions.

Compensation & Benefits

• Competitive hourly compensation based on experience
• Performance incentives and annual bonus potential
• Paid time off and holidays
• Employee storage discount
• Advancement and professional growth opportunities

Pay: $16.00 - $17.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $16 - $17