What are the responsibilities and job description for the Patient Care Coordinator position at Timberlane?
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the Dental field. This is a Full-Time position with competitive pay and great benefits!
WHO WE ARE:
At Timberlane Pediatric Dentistry & Orthodontics, our goal is to provide patients with the expert, quality care they want in the comfortable, personal environment they deserve. The atmosphere in our Burlington, South Burlington, Essex Junction, and Shelburne offices is professional, yet relaxed and welcoming.
WHO WE ARE LOOKING FOR:
- Proven experience in a customer service or administrative role, preferably in a healthcare setting.
- Strong communication and interpersonal skills (bilingual a plus).
- Knowledge of dental terminology, procedures, and insurance processes is beneficial.
- Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
- Greet and assist patients with check-in and forms.
- Manage scheduling, calls, emails, and insurance updates.
- Ensure smooth patient flow and communication with schedulers.
- Maintain accurate patient records and process mail/packages.
- Provide excellent customer service while upholding privacy.
- Maintain professionalism and follow company policies.
- Perform other duties as needed.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. New grads welcome!
Timberlane participates in E-Verify
