Part-Time Front Desk - 2:00 PM – 10:00 PM

Position Summary

This part-time Evening Guest Service/Front Desk position covers 2:00 PM–10:00 PM shifts, four days a week, with occasional weekend and early-morning (6:00 AM–2:00 PM) coverage based on occupancy. This associate is the face of the hotel during the evening shift — delivering attentive, professional service while working independently and using sound judgment.

Schedule

Part-time, 4 days per week, 2:00 PM – 10:00 PM. Some weekend availability required. Occasional 6:00 AM – 2:00 PM shifts may be required based on hotel occupancy.

Guest Services Responsibilities

● Greets and assists guests warmly, anticipating needs before they're asked

● Delivers a consistently high standard of service at every guest interaction

● Handles check-ins, check-outs, billing, reservations, and special requests accurately and efficiently

● Speaks knowledgeably about the property, amenities, and the local Staples always being a champion for Discover Staples.

● Balances independent work with team support, pitching in across departments as needed

● Maximizes room revenue through effective selling techniques and upselling

● Manages room availability and follows all booking policies and procedures

● Assists with maintaining a tidy lobby and work areas, restocking supplies, and completing assigned projects during slower periods

Operational Responsibilities

● Handles all equipment properly

● Plans and prioritizes to keep pace with a fast-moving shift

● Keeps the work area clean and safe

● Knows and follows emergency and incident-reporting procedures

Skills & Competencies

● Highly organized, detail-oriented, and self-directed

● Excellent verbal and written communicator

● Computer literate — comfortable with Microsoft Office and quick to learn new systems

● Thrives in a fast-paced environment; juggles multiple priorities with ease

● Hospitality or guest service experience preferred

● Cash handling experience a plus

● Available weekends, with flexibility for occasional early-morning shifts

Education

High school diploma or GED required.

Physical Requirements

● Able to lift, push, and pull up to 75 lbs occasionally

● Able to stand for extended periods throughout the shift

● Able to move throughout the hotel property as needed

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance

Application Question(s):

• Do you have a cellphone with a working voicemail able to receive messages?

Experience:

• Hotel: 1 year (Preferred)

Work Location: In person

Salary : $15 - $17