What are the responsibilities and job description for the Water Park Attendant position at Timber Ridge Lodge?
Description
Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We’re searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Waterpark Attendant at Timber Ridge Lodge & Waterpark, you’ll play a vital role in creating a safe and enjoyable experience for our guests and their families. Your mission will be to enforce rules, supervise the Waterpark, and actively prevent accidents.
Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.
What you will be doing:
- Greet and assist guests entering the pool area; monitor facility and patron conduct.
- Enforce rules and supervise guests to maintain a safe environment.
- Perform cleaning and maintenance tasks as assigned.
- Report damages to facilities, attractions, or equipment to supervisors.
- Provide excellent customer service and address guest inquiries or concerns.
- Ensure proper use of wristbands and access points to promote safety and enjoyment.
- Offer directions and information about the property and surrounding area.
- Support emergency response staff and complete other duties as directed.
What we are looking for:
- Must be able to work varied schedules, including weekends, holidays, and under pressure.
- Minimum 8th-grade education preferred; must be at least 16 years old.
- Ability to follow directions and perform tasks with limited supervision.
- Strong interpersonal skills to assist and interact with guests and patrons.
- Capable of supervising activities, enforcing rules, and giving clear directions.
- Basic English proficiency for reading, writing, and effective communication.
- Critical thinking skills to make independent and sound decisions.
- Able to work independently or with a team to oversee facility activity and handle emergencies.
What's in it for you?
- A free, well-balanced meal every shift
- Discounted gym membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- And more!
About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Timber Ridge Lodge & Waterpark is an equal opportunity employer.