Dining Room Supervisor

Position Title: Dining Room Supervisor

Department: Culinary Services/Food and Beverage

Schedule: Full time

Pay: $29-$30/hr DOE

Nestled at the base of Cougar Mountain is a senior living community in Issaquah, Washington unlike any other in the East Seattle area: Timber Ridge at Talus. When our community of well-traveled, outdoor-loving seniors aren’t visiting other parts of the world, you’ll find them socializing over dinner, hiking a nearby trail or just enjoying the spectacular views. As the area’s first Silver LEED-certified Life Plan Community, our campus and natural setting reflects our residents’ love of the Pacific Northwest. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are currently seeking an experienced Dining Room Supervisor to work in our fine dining space. If you’re looking for a different perspective on senior living come join us today!

You will enjoy:

• Now offering Daily Pay !
• Medical/Dental/Vision Insurance
• PTO
• 401K Match
• Tuition Reimbursement
• Employee assistance program
• Pet insurance and employee discounts (including wireless plan and retail discounts)
• Free Lyft rides if needed, to and from the Issaquah Transit Center.
• Free Underground parking
• Free meals
• Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
• You will enjoy being part of a great team in a fun, engaging work environment!

Who you are:

• Minimum 1 year Supervisor experience in Food and Beverage or Senior Care Communities
• Ability to manage 20 people in a restaurant setting.
• Ability to understand and follow instructions in English. Ability to communicate effectively.
• Must possess and maintain a Food Worker Card in Washington State and Washington Mast Alcohol permit.
• Phone sills, including familiarity with complex or multi-line phone systems.
• Proficient in Microsoft Office and knowledge of P.O.S. systems.
• Ability to interpret and explain the menu, refer to or answer questions, coordinate the meals service process, and understand requests.
• Ability to work in close cooperation with residents, guests, peers, and supervisors. Requires courtesy, tact, and graciousness.
• A positive and professional work demeanor is required.

General Summary:

Under the direction of the Food and Beverage Manager, the Dining Room Supervisor oversees all aspects of the dining room operation, including staff scheduling, training, setup, service, breakdown, cleanliness, equipment, and furnishings. The Dining Room Supervisor coordinates with kitchen staff to maintain smooth, efficient, and pleasant service at all times.

Essential Job Duties:

• Set the example for heartfelt connections towards staff and residents.
• Work closely with management and health services to communicate the resident's needs.
• Must maintain full familiarity with rotating menus and knowledge of beverage offerings.
• Maintains friendly, efficient, positive customer service demeanor toward residents and co-workers.
• Works on the floor in the restaurant, exceeding guest satisfaction by completing management reports pertaining to revenue accounting.
• Uses POS stations to record resident orders
• Maintains each resident's privacy, safety, and dignity by observing resident confidentiality and closely adhering to safety and sanitation standards.
• Perform the daily line-up with service staff to discuss menu items and specials, upcoming and past events and, review special instructions, listen to and address and resolve any problems or concerns.
• Manage a team of servers and lead servers.
• Support servers, lead servers, and management.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS :

Work is performed indoors. Occasional event service outdoors where you may be exposed to the elements (hot, cold, rain, etc.). Must be able to stand/walk for 100% of the workday. Must be able to lift and carry up to 20 pounds independently, as well as push and pull carts weighing up to 50 pounds independently. Must be able to bend, stoop, reach, and balance frequently throughout the workday. Must be able to see, hear, and speak.