What are the responsibilities and job description for the Customer Service Professional position at Tim Waggoner Music?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service, Sales Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will work with signing up new music students and renting back to school instruments in the month of September. Also helping the owner out with various tasks in helping the company grow. We are looking for someone who is NOT an introvert. Must have an out going personally.
Duties
- Greet customers warmly and assist them with their needs in a friendly manner.
- Scheduling students and following up with old students.
- Maintain knowledge of store products to effectively sell and answer customer questions.
- Keep the studio area clean, organized, and stocked with necessary supplies.
- Help the owner with other company tasks.
Skills
- Strong customer service skills with a focus on communication and interpersonal interaction.
- Basic math skills are essential for handling transactions accurately; familiarity with retail math is a plus.
- Ability to upsell products effectively while maintaining a positive customer experience.
- Excellent problem-solving skills with the ability to remain calm under pressure.
- Must be able to sell and communicate well with parents.
- No criminal record of any kind. Must have a vehicle.
Job Type: Part-time
Benefits:
- 401(k) matching
- Paid time off
Shift:
- 4 to 5 hour shift
- Evening shift / Some Saturdays 10am to 4pm
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18