What are the responsibilities and job description for the Customer Service Representative position at TIM PAZOS INSURANCE AGENCY, INC?
We are looking for a friendly, organized, and dependable Office Assistant / Customer Service Representative to join our insurance agency team!
Responsibilities:
• Answer phone calls and assist clients with questions
• Provide excellent customer service in person and over the phone
• Assist with policy service requests and basic insurance inquiries
• Manage daily office tasks
• Maintain client records and handle general administrative duties
Qualifications:
• Strong communication and customer service skills
• Basic computer skills (email, data entry, office software)
• Organized, detail-oriented, and reliable
• Insurance experience is a plus but not required
We are a trusted, multi-generational insurance agency committed to guiding clients through complex coverage options. We don't just sell insurance; we empower our clients with knowledge, as we place a strong focus on educating our clients and providing customized insurance solutions to meet their needs.
Salary : $16 - $17