Supervisor (Afternoon)

Shift Supervisor (Afternoon Shift) – Tim Hortons

Join our leadership team and help us brew something great!

Are you a natural leader who thrives in a fast-paced environment? We are looking for an energetic Afternoon Shift Supervisor to lead our team at our Shelby Charter Township location. If you have a passion for hospitality and a "lead by example" attitude, we want to meet you.

Why Join the Tims Family?

• Competitive Pay: $15.50 - $17 per hour.
• Career Growth: We love promoting from within! Gain valuable management experience in a world-renowned brand.
• Flexible Scheduling: Perfect for those looking for a consistent afternoon routine (30–40 hours per week).
• Perks: Tuition reimbursement and employee discounts.

What You’ll Do

As an Afternoon Shift Supervisor, you are the "heart of the house" during our busy midday and evening rushes. You will:

• Inspire the Team: Lead by example, fostering a positive and respectful work environment where everyone feels valued.
• Guest First: Be the face of exceptional service, resolving guest concerns with a smile and a sense of urgency.
• Coach & Develop: Help train new team members and provide the feedback they need to grow.

Operations Management

You will oversee the "engine" of the restaurant to ensure every shift runs smoothly:

• Standards & Compliance: Comply with and enforce all Tim Hortons operating standards and applicable legislation.
• Inventory & Merchandising: Ensure all products and packaging are properly merchandised and stocked throughout your shift.
• Financial Accountability: Take responsibility for shift cash procedures and accuracy.
• Efficiency: Maintain operational flow using positioning charts and supervise team members to ensure all primary and secondary duties are completed.
• Policy Enforcement: Ensure all restaurant policies are followed, including cash, meal/break, and food safety policies.
• Communication: Stay up-to-date with new information on the Portal or from Townhall meetings and complete all required shift documentation (waste records, manager walk-throughs, etc.).

Health, Safety, & Physical Requirements

• Safety Leadership: Work in compliance with occupational health and safety legislation and report any unsafe conditions or injuries immediately.
• Active Leadership: Be comfortable standing for long periods, reaching, and occasionally lifting supplies (up to 50 lbs.).
• Environment: Ability to work in varying temperatures, from walk-in freezers to hot ovens.

What We’re Looking For

• Experience: Previous Fast Food/Quick Service experience with Drive-Thru is required.
• Leadership: A proven track record of managing a team to success.
• Reliability: A valid Driver’s License is a deal-breaker for this role.

Job Types: Full-time, Part-time

Pay: $15.50 - $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Tuition reimbursement

Experience:

• Restaurant management: 2 years (Required)

License/Certification:

• Driver's License (Required)
• ServSafe (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Benefits:

Salary : $16 - $17