What are the responsibilities and job description for the Order Entry/Customer Service position at Tim Hortons?
About us
Tim Hortons is a small quick service restaurant and coffee shop in Grand Rapids, MI. We pride ourselves on being friendly and fast.
Duties:
-Take customers orders and prepare all orders accurately
-Work in a fast paced work environment
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures for customer service
Requirements:
- Excellent communication skills
- Strong problem-solving and analytical abilities
- Ability to handle difficult or irate customers with professionalism and empathy
- Attention to detail and ability to multitask in a fast-paced environment
- Previous experience in customer service or a related field is preferred, but not required
This position offers an opportunity to work in a dynamic and supportive team environment. We provide comprehensive training and ongoing professional development to ensure your success as a Customer Service Representative. If you are passionate about providing exceptional customer service and enjoy helping others, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: $13.73 - $14.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Referral program
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $14 - $14