What are the responsibilities and job description for the Assistant Manager - Olean, NY position at Tim Hortons?
As an Assistant Restaurant Manager, you will play a crucial role in ensuring that our restaurant runs smoothly and provides excellent customer service. You will work closely with the Restaurant Manager to oversee daily operations, manage staff, and maintain high levels of customer satisfaction. We are looking for a skilled and motivated individual who can help us maintain our reputation as a top-notch dining destination.
Responsibilities:
- Assist the Restaurant Manager in overseeing daily operations, including staffing, inventory, and customer service
- Manage and train staff, ensuring they provide exceptional service and adhere to company policies
- Ensure that the restaurant meets health and safety standards and follows all regulations
- Assist with marketing initiatives to drive sales and profitability
- Resolve customer complaints and ensure that all guests have a positive experience
- Work with the Restaurant Manager to develop and implement strategies to improve efficiency and maximize profits
Preferred Requirements:
- At least 2 years of experience in a supervisory role in the restaurant industry
- Strong leadership and communication skills, with the ability to motivate and train staff
- Knowledge of restaurant operations and management, including inventory control, staffing, and customer service
- Ability to work flexible hours, including weekends and evenings
- Excellent problem-solving and decision-making skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We are an equal opportunity employer and welcome applicants from all backgrounds. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. If you are a motivated and skilled restaurant professional looking for a challenging and fulfilling role, we encourage you to apply for our Assistant Manager position.