What are the responsibilities and job description for the Service Advisor position at Tim Dahle Auto Group, Red Rock Auto Group?
Description
Step into a career where your people skills and automotive knowledge truly make an impact. As an Automotive Service Advisor, you’ll be the trusted guide our customers rely on — translating technical expertise into clear, confident recommendations while ensuring every visit is smooth, transparent, and stress-free.
This isn’t just a front-desk role — it’s a leadership position within the service drive. You’ll play a key part in delivering an exceptional customer experience while supporting a high-performing team of technicians.
Why You’ll Want to Join Our Team
Requirements
What We’re Looking For
PI283872029
Step into a career where your people skills and automotive knowledge truly make an impact. As an Automotive Service Advisor, you’ll be the trusted guide our customers rely on — translating technical expertise into clear, confident recommendations while ensuring every visit is smooth, transparent, and stress-free.
This isn’t just a front-desk role — it’s a leadership position within the service drive. You’ll play a key part in delivering an exceptional customer experience while supporting a high-performing team of technicians.
Why You’ll Want to Join Our Team
- Be the face of a respected, customer-focused dealership
- Competitive compensation with performance-based earning potential
- Ongoing training and clear career growth opportunities
- Supportive, team-driven culture that values your expertise
- A workplace committed to excellence in service and customer care
- Welcome customers with professionalism and build lasting relationships
- Listen carefully to vehicle concerns and accurately document service needs
- Clearly explain maintenance and repair recommendations in an easy-to-understand way
- Assist with preliminary diagnostics through customer interviews, inspections, or road tests
- Prepare detailed repair orders and ensure accurate documentation
- Provide transparent cost estimates and obtain customer approval for additional work
- Coordinate closely with technicians to ensure timely, high-quality repairs
- Maintain complete and accurate service records
Requirements
What We’re Looking For
- Strong communication and customer service skills
- Solid understanding of automotive systems and maintenance
- Ability to multitask in a fast-paced environment
- Professional, positive attitude with strong attention to detail
- Commitment to integrity and delivering an outstanding customer experience
PI283872029