What are the responsibilities and job description for the TikTok Shop - Regulatory Permitting & Licensing Manager, US Logistics Facilities position at TikTok?
Responsibilities
Team Introduction
The Settlement Quality Control team focuses on settlement data accuracy and operation efficiency by building various standardized SOPs, infrastructure capabilities, monitoring mechanisms and collection management frameworks.
This role owns regulatory research, permitting, licensing, and ongoing facility compliance required to launch and operate sorting centers and fulfillment centers across multiple US jurisdictions.
Key Responsibilities
Permit and License Management
- Lead the end-to-end application process for all permits, licenses, and authorizations required to operate sorting centers and fulfillment centers across multiple US states, including New Jersey, California, and additional states as the business expands. Ensure all required approvals are obtained before each facility's planned launch date.
- Manage requirements including, but not limited to, zoning and land-use permits, building permits, certificates of occupancy, business operation licenses, environmental permits, fire-safety approvals, signage permits, and other jurisdiction-specific authorizations applicable to logistics or warehousing facilities.
Regulatory Research and Compliance
- Stay informed of federal, state, municipal, and jurisdiction-specific regulations affecting logistics and warehouse operations in areas where the company currently operates or plans to operate.
- Proactively identify permit and licensing requirements for upcoming facilities and develop a compliance timeline for each project.
Cross-Functional Coordination
- Partner closely with facility development, construction, real estate, and operations teams to ensure permit applications are submitted on schedule and aligned with construction milestones and facility launch plans.
- Coordinate with external consultants, attorneys, government agencies, and other relevant stakeholders as needed to support timely reviews and approvals.
Project and Document Management
- Maintain a centralized tracking system for all applications in progress and planned applications, including submission status, approval milestones, renewal dates, dependencies, and responsible parties.
- Prepare and submit required applications, filings, reports, and renewals to support continued compliance at operating facilities.
Scaling and Process Development
- Develop standardized playbooks, workflows, templates, and checklists for permit and licensing processes by state and jurisdiction to support efficient replication as the facility network expands.
Qualifications
Minimum Qualifications
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in permitting, licensing, regulatory compliance, facility development, or a related field, preferably within logistics, warehousing, real estate development, or construction.
- Demonstrated knowledge of US state, municipal, and jurisdictional regulatory processes, with hands-on experience obtaining operational permits, facility approvals, or business licenses.
- Strong project-management skills, with the ability to manage multiple parallel applications across different states and jurisdictions.
- Excellent written and verbal communication skills, with the ability to communicate directly and professionally with government agencies, external consultants, attorneys, and internal stakeholders.
- Ability to work independently, take ownership, and operate effectively in a fast-paced and evolving environment.
Preferred Qualifications
- Experience navigating regulatory and permitting requirements in Texas, New Jersey, and/or California for warehouse, logistics, industrial, or similar facilities.
- Experience working with municipal planning departments, fire marshals, zoning boards, building departments, or other government agencies involved in facility approvals.
- Paralegal certification or a background in regulatory affairs, facility permitting, real estate development, or construction compliance.
- Experience developing and scaling permit-management processes across multiple states or jurisdictions simultaneously.
- Familiarity with environmental requirements relevant to warehouse operations, including stormwater management, air-quality requirements, and hazardous-material storage.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $102600 - $209380 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Team Introduction
The Settlement Quality Control team focuses on settlement data accuracy and operation efficiency by building various standardized SOPs, infrastructure capabilities, monitoring mechanisms and collection management frameworks.
This role owns regulatory research, permitting, licensing, and ongoing facility compliance required to launch and operate sorting centers and fulfillment centers across multiple US jurisdictions.
Key Responsibilities
Permit and License Management
- Lead the end-to-end application process for all permits, licenses, and authorizations required to operate sorting centers and fulfillment centers across multiple US states, including New Jersey, California, and additional states as the business expands. Ensure all required approvals are obtained before each facility's planned launch date.
- Manage requirements including, but not limited to, zoning and land-use permits, building permits, certificates of occupancy, business operation licenses, environmental permits, fire-safety approvals, signage permits, and other jurisdiction-specific authorizations applicable to logistics or warehousing facilities.
Regulatory Research and Compliance
- Stay informed of federal, state, municipal, and jurisdiction-specific regulations affecting logistics and warehouse operations in areas where the company currently operates or plans to operate.
- Proactively identify permit and licensing requirements for upcoming facilities and develop a compliance timeline for each project.
Cross-Functional Coordination
- Partner closely with facility development, construction, real estate, and operations teams to ensure permit applications are submitted on schedule and aligned with construction milestones and facility launch plans.
- Coordinate with external consultants, attorneys, government agencies, and other relevant stakeholders as needed to support timely reviews and approvals.
Project and Document Management
- Maintain a centralized tracking system for all applications in progress and planned applications, including submission status, approval milestones, renewal dates, dependencies, and responsible parties.
- Prepare and submit required applications, filings, reports, and renewals to support continued compliance at operating facilities.
Scaling and Process Development
- Develop standardized playbooks, workflows, templates, and checklists for permit and licensing processes by state and jurisdiction to support efficient replication as the facility network expands.
Qualifications
Minimum Qualifications
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in permitting, licensing, regulatory compliance, facility development, or a related field, preferably within logistics, warehousing, real estate development, or construction.
- Demonstrated knowledge of US state, municipal, and jurisdictional regulatory processes, with hands-on experience obtaining operational permits, facility approvals, or business licenses.
- Strong project-management skills, with the ability to manage multiple parallel applications across different states and jurisdictions.
- Excellent written and verbal communication skills, with the ability to communicate directly and professionally with government agencies, external consultants, attorneys, and internal stakeholders.
- Ability to work independently, take ownership, and operate effectively in a fast-paced and evolving environment.
Preferred Qualifications
- Experience navigating regulatory and permitting requirements in Texas, New Jersey, and/or California for warehouse, logistics, industrial, or similar facilities.
- Experience working with municipal planning departments, fire marshals, zoning boards, building departments, or other government agencies involved in facility approvals.
- Paralegal certification or a background in regulatory affairs, facility permitting, real estate development, or construction compliance.
- Experience developing and scaling permit-management processes across multiple states or jurisdictions simultaneously.
- Familiarity with environmental requirements relevant to warehouse operations, including stormwater management, air-quality requirements, and hazardous-material storage.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $102600 - $209380 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Salary : $102,600 - $209,380