What are the responsibilities and job description for the Senior Product Manager — AI Governance (Mandarin Speaking) position at TikTok?
Responsibilities
About the Team
We are part of Global Monetization Product & Technology – Business Integrity. Our mission is to protect user trust and platform integrity by governing risks and improving experience across the ads ecosystem—ultimately enabling sustainable conversion efficiency for commercial content on TikTok.
About the Role
We are looking for an experienced, data-driven Senior Product Manager to build and scale AI-powered governance products, with After Conversion Experience (ACE) as the primary business scenario.
ACE focuses on risks and experience issues after a user completes an ads conversion (e.g., app install, form submission, purchase) and enters the advertiser’s post-conversion journey. This role will lead product strategy and execution to identify, explain, and mitigate user harm and integrity risks beyond the initial click—leveraging ML/LLMs, large-scale signals, and automation.
What You Will Build
- AI-native ACE governance system spanning: risk detection → decisioning → enforcement → feedback learning
- Risk taxonomy & policy framework that translates real-world ACE harms into scalable, machine-actionable definitions
- Multi-signal risk detection using creative/content, advertiser/website attributes, user feedback, conversion signals, and behavioral patterns
- LLM/AI productization for content understanding, risk summarization and policy violation diagnosis;
- Automated enforcement (ads rejection, traffic deboost, account suspension etc.)
- Measurement & evaluation to continuously improve precision/recall;
Key Responsibilities
- Define the vision, strategy, and roadmap for AI-driven ACE governance
- Partner with Engineering, Data Science, and Operations to deliver scalable systems end-to-end
- Establish robust offline online evaluation and experimentation to drive iteration
- Own key metrics (e.g. Risk leak rate, false positives, user negative feedback rate etc.)
- Drive cross-functional alignment across ads platforms, integrity, legal/compliance (as needed), and global stakeholders
Qualifications
Minimum Qualifications
- Product management experience in AI applications, Integrity/Trust & Safety, Risk, Anti-fraud, or Ads platforms
- Strong track record delivering complex, cross-functional products from 0→1 and scaling them globally
- Solid understanding of ML/LLM product development (data loops, evaluation, deployment tradeoffs; not required to model/train)
- Fluency in both English and Mandarin required: the role involves frequent communication with global teams, clients and stakeholders in English-speaking regions as well as Chinese-speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese-speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross-cultural collaboration and market expansion.
Preferred Qualifications:
- Demonstrated ability to operate independently and drive significant product initiatives from ideation to launch
- Experience of AI application products and large-scale advertising systems and understanding the lifecycle of an ad from submission to conversion
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $185600 - $396000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About the Team
We are part of Global Monetization Product & Technology – Business Integrity. Our mission is to protect user trust and platform integrity by governing risks and improving experience across the ads ecosystem—ultimately enabling sustainable conversion efficiency for commercial content on TikTok.
About the Role
We are looking for an experienced, data-driven Senior Product Manager to build and scale AI-powered governance products, with After Conversion Experience (ACE) as the primary business scenario.
ACE focuses on risks and experience issues after a user completes an ads conversion (e.g., app install, form submission, purchase) and enters the advertiser’s post-conversion journey. This role will lead product strategy and execution to identify, explain, and mitigate user harm and integrity risks beyond the initial click—leveraging ML/LLMs, large-scale signals, and automation.
What You Will Build
- AI-native ACE governance system spanning: risk detection → decisioning → enforcement → feedback learning
- Risk taxonomy & policy framework that translates real-world ACE harms into scalable, machine-actionable definitions
- Multi-signal risk detection using creative/content, advertiser/website attributes, user feedback, conversion signals, and behavioral patterns
- LLM/AI productization for content understanding, risk summarization and policy violation diagnosis;
- Automated enforcement (ads rejection, traffic deboost, account suspension etc.)
- Measurement & evaluation to continuously improve precision/recall;
Key Responsibilities
- Define the vision, strategy, and roadmap for AI-driven ACE governance
- Partner with Engineering, Data Science, and Operations to deliver scalable systems end-to-end
- Establish robust offline online evaluation and experimentation to drive iteration
- Own key metrics (e.g. Risk leak rate, false positives, user negative feedback rate etc.)
- Drive cross-functional alignment across ads platforms, integrity, legal/compliance (as needed), and global stakeholders
Qualifications
Minimum Qualifications
- Product management experience in AI applications, Integrity/Trust & Safety, Risk, Anti-fraud, or Ads platforms
- Strong track record delivering complex, cross-functional products from 0→1 and scaling them globally
- Solid understanding of ML/LLM product development (data loops, evaluation, deployment tradeoffs; not required to model/train)
- Fluency in both English and Mandarin required: the role involves frequent communication with global teams, clients and stakeholders in English-speaking regions as well as Chinese-speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese-speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross-cultural collaboration and market expansion.
Preferred Qualifications:
- Demonstrated ability to operate independently and drive significant product initiatives from ideation to launch
- Experience of AI application products and large-scale advertising systems and understanding the lifecycle of an ad from submission to conversion
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $185600 - $396000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Salary : $185,600 - $396,000