What are the responsibilities and job description for the HR Business Partner - Global E-Commerce Logistics (Los Angeles) position at TikTok?
Responsibilities
About the Team:
We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans.
Responsibilities:
- Serve as HRBP for US logistics operations covering both Fulfillment Centers and Sortation Centers. End-to-end ownership of 0-to-1 organization buildout for self-operated facilities.
- Provide organization design advisory based on industry best practices. Includes headcount planning, org structure, and selection/implementation of labor models (business process outsourcing, staffing agency, direct hire labor).
- Build and optimize people management systems for logistics operations. Covers attendance tracking, labor payroll, performance management, and frontline benefits including night shift, overtime, and workplace safety programs.
- Align with HR OPR, Mobility, ER and Management Research Institute teams on new site establishment, compliance processes and system integration.
- Establish working relationships with warehouse General Managers, 3PL providers and staffing agency partners.
Qualifications
Minimum Qualifications:
- At least 3 years of HRBP experience, with prior industry experience in logistics, warehousing, supply chain or E-Commerce fulfillment.
- Deep understanding of Fulfillment Centre or Sortation Center operating models, labor structures and frontline workforce management.
- Proven track record of organization design, labor model selection, performance and compensation system build in logistics environment.
- Knowledge of US labor law, staffing agency ecosystem, workers' compensation and logistics compliance practices.
Preferred Qualifications:
- Experience with regional/global/cross cultural project management.
- Interpersonal communication skills and experience building relationships at all levels of the organization.
- Able to work successfully with ambiguity in a complex, fast paced and challenging business environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $102600 - $209380 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About the Team:
We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans.
Responsibilities:
- Serve as HRBP for US logistics operations covering both Fulfillment Centers and Sortation Centers. End-to-end ownership of 0-to-1 organization buildout for self-operated facilities.
- Provide organization design advisory based on industry best practices. Includes headcount planning, org structure, and selection/implementation of labor models (business process outsourcing, staffing agency, direct hire labor).
- Build and optimize people management systems for logistics operations. Covers attendance tracking, labor payroll, performance management, and frontline benefits including night shift, overtime, and workplace safety programs.
- Align with HR OPR, Mobility, ER and Management Research Institute teams on new site establishment, compliance processes and system integration.
- Establish working relationships with warehouse General Managers, 3PL providers and staffing agency partners.
Qualifications
Minimum Qualifications:
- At least 3 years of HRBP experience, with prior industry experience in logistics, warehousing, supply chain or E-Commerce fulfillment.
- Deep understanding of Fulfillment Centre or Sortation Center operating models, labor structures and frontline workforce management.
- Proven track record of organization design, labor model selection, performance and compensation system build in logistics environment.
- Knowledge of US labor law, staffing agency ecosystem, workers' compensation and logistics compliance practices.
Preferred Qualifications:
- Experience with regional/global/cross cultural project management.
- Interpersonal communication skills and experience building relationships at all levels of the organization.
- Able to work successfully with ambiguity in a complex, fast paced and challenging business environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $102600 - $209380 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Salary : $102,600 - $209,380