What are the responsibilities and job description for the Organizational Effectiveness & Organizational Culture Partner - TikTok USDS JV (San Jose) position at TikTok USDS Joint Venture?
Responsibilities
About the Role:
The Organizational Effectiveness & HR Program Manager supports the design and delivery of people programs and organizational effectiveness initiatives for a defined business area. This role partners with HRBPs, managers, and HR centers of excellence to improve team effectiveness, support core people processes, and execute change and organizational initiatives. The position requires strong project management, structured problem solving, analytical thinking, and the ability to work across teams in a fast-paced environment.
Key responsibilities:
- Partner with HRBPs, HR COEs and business stakeholders to understand team needs, business priorities, and people-related challenges within a defined scope.
- Support the design and execution of organizational effectiveness initiatives such as the talent density roadmap, and co-location strategy, including process improvements, manager enablement, and team interventions.
- Drive day-to-day coordination and delivery of HR programs (primarily OE, OC/EB), ensuring timelines, stakeholder alignment, communication, and implementation quality.
- Support core people cycles such as performance reviews, engagement surveys, talent discussions, and workforce planning activities.
- Develop and improve tools, templates, and operating mechanisms that increase consistency, efficiency, and user experience across HR processes.
- Track program risks, dependencies, and progress, and escalate issues when needed.
- Create and maintain dashboards and, or datasets to track key HR metrics. Use this data and stakeholder feedback to identify issues, generate insights, and recommend practical actions.
- Contribute to change management activities by supporting communication plans, rollout readiness, adoption tracking, and reinforcement actions.
Qualifications
Minimum Qualifications:
- Bachelor’s degree or equivalent experience.
- Experience in HR, organizational development, talent, program management, consulting, or a related people function.
- Strong project management and execution skills, with the ability to manage multiple priorities and deliver high-quality work.
- Good analytical and structured problem-solving skills, with the ability to translate observations into actionable recommendations.
- Strong collaboration and communication skills, with the ability to work effectively across HR and business stakeholders.
- Familiarity with organizational effectiveness, performance management, talent processes, or change management is preferred.
- High ownership, learning agility, and comfort working in a fast-changing environment.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $124800 - $228000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About the Role:
The Organizational Effectiveness & HR Program Manager supports the design and delivery of people programs and organizational effectiveness initiatives for a defined business area. This role partners with HRBPs, managers, and HR centers of excellence to improve team effectiveness, support core people processes, and execute change and organizational initiatives. The position requires strong project management, structured problem solving, analytical thinking, and the ability to work across teams in a fast-paced environment.
Key responsibilities:
- Partner with HRBPs, HR COEs and business stakeholders to understand team needs, business priorities, and people-related challenges within a defined scope.
- Support the design and execution of organizational effectiveness initiatives such as the talent density roadmap, and co-location strategy, including process improvements, manager enablement, and team interventions.
- Drive day-to-day coordination and delivery of HR programs (primarily OE, OC/EB), ensuring timelines, stakeholder alignment, communication, and implementation quality.
- Support core people cycles such as performance reviews, engagement surveys, talent discussions, and workforce planning activities.
- Develop and improve tools, templates, and operating mechanisms that increase consistency, efficiency, and user experience across HR processes.
- Track program risks, dependencies, and progress, and escalate issues when needed.
- Create and maintain dashboards and, or datasets to track key HR metrics. Use this data and stakeholder feedback to identify issues, generate insights, and recommend practical actions.
- Contribute to change management activities by supporting communication plans, rollout readiness, adoption tracking, and reinforcement actions.
Qualifications
Minimum Qualifications:
- Bachelor’s degree or equivalent experience.
- Experience in HR, organizational development, talent, program management, consulting, or a related people function.
- Strong project management and execution skills, with the ability to manage multiple priorities and deliver high-quality work.
- Good analytical and structured problem-solving skills, with the ability to translate observations into actionable recommendations.
- Strong collaboration and communication skills, with the ability to work effectively across HR and business stakeholders.
- Familiarity with organizational effectiveness, performance management, talent processes, or change management is preferred.
- High ownership, learning agility, and comfort working in a fast-changing environment.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $124800 - $228000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Salary : $124,800 - $228,000